209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I hope customer service improves
Wanted to pay year in full. No option for that. Was charged $2 installment fee when I finally got through on phone (a LONG wait.) I requested a receipt for the transaction, still waiting for that. No info on my account for what I paid.
Insurer: ASPCA
By: Lisa Day
Best pet insurance around!
Healthy Paws has an app that lets you take a snapshot of the medical bill and submit. It is a very uncomplicated process and the claim is turned around quickly. One time I didn’t provide enough information and Healthy Paws contacted my vets office without bothering me. They also follow-up to see how your pet is doing.
Insurer: Healthy Paws
By: Rhona
Review
Had a good experience with them. Their great.
Insurer: ASPCA
By: Juan Curbelo
Applying easy and all information was…
Applying easy and all information was explained
Insurer: ASPCA
By: Andres Ramirez
Quick to Judge, Yet Just as Quick to Set Things Right
I have had Embrace only a few short months and really put them through their paces with lots of questions before I signed up, all of which were answered both timely and completely by their representative responding over email. That gave me confidence that they were a company that put their insured pups, so on, first. However, following my pup’s initial exam our vet disclosed to Embrace the discovery of a typical (e.g. associated with pups) mass on the top of her head, a histiocytoma, which they explained would exclude her from being covered for all cancers in the future. I was aghast at that prospect and was on the verge of dropping Embrace totally. Until they let me know and then allowed our vet to write an appeal letter for the mass to explain further that in her opinion it was not cancer when she first evaluated it and would not turn into cancer in the future and, in fact, four weeks later it had resolved itself completely. Approximately one week later Embrace came back with some modification on future masses where they would no longer treat/equate future histiocytomas with masses later identified as cancer So while our pups’ future histiocytomas would be treated as pre-existing, they would no longer exclude any future masses, cancerous or otherwise, from being covered by our policy. To be sure this was a relief. So, a mixed score for my relationship with Embrace so far that is, as they were quick to judge the type of skin mass they would not cover in the future (somehow equating it with cancer, where there had been no such proof of this at all), yet just as quick to take up my appeal and grant some relief, modification of our coverage and a detailed explanation of how and why to accompany their decision back to me. So, take from that what you will but know it is better to have some kind of pet insurance, for sure, than none.
Insurer: Embrace
By: Brian
Just got the insurance so no opinion…
Just got the insurance so no opinion yet. Was easy to get it on line.
Insurer: ASPCA
By: Cordelia Hilyard
I am so happy to have this service and…
I am so happy to have this service and kind patient people to talk to
Insurer: ASPCA
By: chanel urso
Excellent attention, rapid turn around
I have used Healthy Paws for three different illnesses involving my dog. Their app is user friendly, simply taking a snapshot of the documentation and submitting. Payment turn-around is just a few days. There is even follow-up to make sure your pet is doing well.
Insurer: Healthy Paws
By: Rhona Ferguson
This is terrible insurance with…
This is terrible insurance with incredible rude people answering the phone and on chat. They say one thing in their policy and marketing and do another. Seek elsewhere.
Insurer: Trupanion
By: Derek Freres
Best thing I have done for my dog!
Best thing I have done for my dog! Every time I speak to someone or submit a claim it is a pleasant and caring experience. It is such a relief to know that your family member has coverage for their health and it isn't going to be a fight. I had never had insurance for a pet before and was a bit wary, but man I am glad I did, and that I went with Trupanion! Will definitely be a life long customer for my fur babies! Great company!
Insurer: Trupanion Canada
By: Lyndsay