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Great first experience
Extremely efficient
Insurer: Trupanion Canada
By: Thomas
I chose this score because the girl that helped me with the information I needed was extremely patient and very friendly??
I chose this score because the girl that helped me with the information I needed was extremely patient and very friendly??
Insurer: Trupanion Canada
By: Kelly
Easy to enroll
It was very clear on how to enroll
Insurer: Trupanion Canada
By: Rosemary
No regrets
Our Trupanion claims take seconds to go through, and without it we'd have a hard time managing our dog's environmental allergies.
Insurer: Trupanion Canada
By: Melissa
Great service, decent coverage
The process was fairly simple, but we were refunded much less than predicted. I'm not sure who decides this, or if there is a challenge function.
Insurer: Trupanion Canada
By: Matt
There was an error on the part of the vet that I was unaware of.
There was an error on the part of the vet that I was unaware of. I received a rejected notice after a confirmed claim and after the surgery was done. I was at work and unable to read the whole thing. Just a suggestion, put something in the body of the email that states second claim for same procedure, or whatever is needed so the client doesn't panic. Other than that, the service, given the time required, was excellent. And I thank you from the bottom of my heart. My furbaby us doing awesome.
Insurer: Trupanion Canada
By: Irene
oustastanding service
trupanion is quick and responsive in acessing claims. they are standing behind the product that i bought.
Insurer: Trupanion Canada
By: dale
Quick!
Very quick turnaround
Insurer: Trupanion Canada
By: James
Alexia was so pleasant to talk with and she resolved my issue.
Alexia was so pleasant to talk with and she resolved my issue. I will continue to recommend Trupanion
Insurer: Trupanion
By: Debbie
It was so easy to file a claim and I…
It was so easy to file a claim and I received a full reimbursement very quickly! Great customer service! Thank you for making it easier to keep our puppy healthy!
Insurer: ManyPets
By: customer