209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 06, 2021

It’s okay....

The insurance has a deductible that I feel like I have a hard time meeting and I chose the lower deductible to begin with. Also, with covid it took MONTHS to get a claim processed. Pretty frustrating and they’re still that way. I just submitted a claim and it took them a month to get paid out for the claim.

Insurer: Pets Best

By: Katelyn Spiel

Verified May 06, 2021

I would recommend Trupanion to anyone!!!

So easy to file a claim and they respond immediately! Great company! I will always use this insurance company!

Insurer: Trupanion

By: Kristi

Useful
May 06, 2021

They have saved our dog more than once.

They are very quick and accurate. The staff is very caring. I recommend every pet owner get insurance for their pets, particularly Healthy Paws.

Insurer: Healthy Paws

By: Robert

Useful
Verified May 06, 2021

A really great company

A really great company. Totally responsible and reliable. Life saving help for our sick dog. Communicative and caring staff. Top notch.

Insurer: Healthy Paws

By: Bob Klock

May 06, 2021

Happy customer!

I’ve been using PetsBest for three years now, ever since I brought my Rottweiler home at 8 weeks. They have been nothing but helpful and accommodating. I understand with COVID there were some delays with processing, and my dog had major surgery in the midst of the pandemic. PetsBest kept me in the loop regarding the status of my claims and contacted me to apologize for the backup in processing due to being short staffed. I understand things happen and communication like this goes a long way. After my claims have been processed the reimbursement has always been very quick and having it directly deposited in my checking account is very convenient. I’m very happy with the service I’ve received the last three years and it’s been a godsend with these unforeseen injuries to my pup.

Insurer: Pets Best

By: Gia

Verified May 06, 2021

Awesome!

The ease of dealing with Trupanion is appreciated as the stress of dealing with a sick pup was stress enough. Claims resolved within a day. Would totally recommend

Insurer: Trupanion

By: Sandra

Useful
May 06, 2021

Unbelievably inefficient process.I…

Unbelievably inefficient process.I provided all documentation requested, as this was my first claim. Took 5 months for them to come to a conclusion and this was after denying my request twice after saying I didn’t submit all documents - when indeed I had both times, and called in to speak to a customer service agent to confirm that all documents were there. Yet it didn’t matter. The departments clearly don’t communicate with each other. Overall garbage experience

Insurer: Trupanion Canada

By: Cody L Dunne

Verified May 06, 2021

Superb

There are just no words to describe how excellent Trupanion is. My dog is 16 years old and I purchased pet insurance when she was a puppy. Through knee surgery to swallowing a chicken bone whole to pancreatitis and dental surgery, Trupanion has been an extraordinary partner in Paris’ care. The claims process is straightforward and the customer service is exemplary. Even the little notes to give Paris a little extra love from them is cute and appreciated. They have always come through for us.

Insurer: Trupanion

By: Jacqueline

Useful
Verified May 06, 2021

Coverage and pricies seem good.

I have no experience with claims or billing at this time. Prudent Pet worked to earn my business, the policy coverage and cost seemed very fair.

Insurer: Prudent Pet

By: Larry

May 06, 2021

Great customer service

Great insurance. Great people.

Insurer: Healthy Paws

By: Hansel

Useful

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