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Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great prices and great customer…
Great prices and great customer service. I had a windshield claim sonnet took care of it with a 5 minute call next day new one was installed.
Insurer: Sonnet
By: Brian
BE AWARE ABOUT THIS COMPANY
This insurance will try to find any loopholes in order not to pay you any reimbursements!!! DO NOT GO WITH FIGO INSURANCE, BE AWARE I had a premium for my dog for more than a year and when my dog became sick I rushed to the vet, I did pay for all blood tests, medication, fluid therapy, and more... When I submitted the claim which was close to the amount of 1k this insurance denied reimbursement for any test or medication-related dog to my sickness!!!! Figo insurance is such a rip-off and SCAM!!! They will find a reason do not to pay you!!! Such a terrible experience with this insurance! They charge you a lot of money for premium and then when you have an accident they just simply will refer that this sickness or accident is not covered! I understand that they do not cover vet fees or pre-existing conditions BUT MY DOG EXPERIENCE ILLNESS WHEN I HAD MY INSURANCE FOR MORE THAN A YEAR! I WAS EXPECTING THAT THEY WILL COVER AT LEAST SOME TESTS OR MEDICATION IN ORDER TO IDENTIFY THE CAUSE OF THE DISEASE. BE AWARE OF THIS COMPANY!
Insurer: Figo
By: Alise
Pet lovers' companion!
Ease of registration. Customer-focused.
Insurer: Trupanion Canada
By: Olusegun Akintayo
I haven't had any experience yet with…
I haven't had any experience yet with your company so it is hard to rate right now. I do like the information that describes coverage. I do hope I receive more information by mail.
Insurer: ASPCA
By: Patricia Shoemaker
Fantastic insurance
Fantastic insurance. Easy to understand and sign up for!
Insurer: ASPCA
By: Erin Rosasco
My tenant insurance premium was jacked…
My tenant insurance premium was jacked up way HIGH without any particular reason. Didn't had any claim or anyting. Thats why I left as far as I recall. The company I got it from later on was almost $20 less than Sonnet. It might be your pricing strategy to grab new customers, but truly breaks trust to deal with the company after 1 year. At least for me, I do not think I will ever get involved with Sonnet again.. had to rush and look for a new insurance provided in the second year. It was annoying. Other than that i was happy the one year i was with Sonnet. No problem.
Insurer: Sonnet
By: Fahim
no longer involved in condo insurance market
experience is great, customer service hotline staff is professional. It's too bad they stop covering condo/apartment insurance.
Insurer: Sonnet
By: Will C
You canceled my policy due to credit…
You canceled my policy due to credit score so I am no longer a customer however you call me a valued customer and keep emailing about once a month.
Insurer: Sonnet
By: Paul
Double billed my insurance one month
Double billed my insurance one month, could never get ahold of anyone to get it corrected after multiple call back requests and online chat support. Apparently this a common thing with this company from many friends who also held policies with Sonnet. All in all it was good while it lasted but would not recommend these guys. As soon as something goes wrong it is radio silence from them
Insurer: Sonnet
By: Nick