154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

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Trupanion

63,026 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified June 13, 2022

Satisfied customer!

Fair evaluations. Continuous communication via email on processing claim. Reimbursement(s) are quick.

Insurer: Trupanion

By: Anthony

Useful
Verified June 13, 2022

Trupanion is adding riders

I have been a loyal customer for several years, like 12 years... and now you start denying claims because I didnt purchase an additional rider in 2020 to which you sent ONE email at renewal. This is shady. I will stick with you until this dog passes, but i will no longer recommend you.

Insurer: Trupanion

By: Timothy

Useful
Verified June 13, 2022

friendliness and knowlege of team members.

friendliness and knowlege of team members. And the ease of the process to enroll pets. Have not had any need to use insurance yet but feel better having the reassurance if I have extraordinary costs I will be able to have my pets taken care of with the help of Trupanion

Insurer: Trupanion

By: Debra

Useful
Verified June 13, 2022

I really appreciate the insurance and love the customer service.

I really appreciate the insurance and love the customer service.

Insurer: Trupanion

By: Kristy

Useful
Verified June 13, 2022

I refer people to Trupanion frequently

I refer people to Trupanion frequently

Insurer: Trupanion

By: Lori

Useful
Verified June 13, 2022

Lifetime deductible

It was a bit challenging to find a more complete explanation of the coverage versus other companies' policies. Once I figured out what was the difference, then it became easier.

Insurer: Trupanion

By: John

Useful
Verified June 13, 2022

Trupanion is adding riders

I have been a loyal customer for several years, like 12 years... and now you start denying claims because I didnt purchase an additional rider in 2020 to which you sent ONE email at renewal. This is shady. I will stick with you until this dog passes, but i will no longer recommend you.

Insurer: Trupanion

By: Timothy

Useful
Verified June 13, 2022

Trupanion rocks!

It was so easy to sign up. The customer service rep explained everything to me, even answered my stupid questions. She was wonderful.

Insurer: Trupanion

By: Chrisanne

Useful
Verified June 13, 2022

Kayla was great and helpful!

Kayla was great and helpful!

Insurer: Trupanion

By: Kelsey

Useful
Verified June 13, 2022

I really appreciate the insurance and love the customer service.

I really appreciate the insurance and love the customer service.

Insurer: Trupanion

By: Kristy

Useful

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