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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good company
Very easy to follow on the website, affordable. When we needed help have always been amazing to deal with.
Insurer: Sonnet
By: Michael
You do not accept debit card payments
You do not accept debit card payments, that's the only reason why I rated Sonnet 'great' instead of 'excellent', otherwise. Sonnet is excellent for everything else.
Insurer: Sonnet
By: Michel
Covered Open Heart Surgery including Bypass
We have had Healthy Paws since 2018. We ABSOLUTELY LOVE HP's! We will never have any other insurance EVER! We took our Weimaraner puppy in for an X-ray for his front leg limp (puppies being puppies), and it showed his super enlarged heart in the X-ray. What ended up being a leg sprain, turned into much much worse and life-threatening. After a Cardiologist appt asap, Frank was dx with a rare congenital heart disease called, Tricuspid Valve Dysplasia, which dogs succumb usually by age 3 without intervention. We found out that Frank was a candidate for Open Heart Surgery at the only place in the World that performs TVD surgery, @ Colorado State University Veterinary Teaching Hospital. He had Open Heart Surgery on 7/31/19 at 17 months old, which included Cardiopulmonary Bypass by a Perfusionist from the human hospital. Frank will be 4 on 12/9/21. We chose the 90% coverage, not knowing of his heart issue and Healthy Paws Paid 90% of his surgery except for the exam costs. HIGHLY RECOMMEND! Super easy to submit claims and fast reimbursement. LOVE HP's!
Insurer: Healthy Paws
By: Jenny
Tried to reach out to customer service…
Tried to reach out to customer service and they never responded. Plan does not cover dental cleanings, not worth it to me.
Insurer: ASPCA
By: Nicole Maas
Denied Claims
My dog just got discharged from the animal hospital this Tuesday 08/31/21 and Healthy Paws denied all my insurance claims sighting a pre-existing condition. He had ITP (6 years ago) and got IMHA a week ago. Different disease as ITP destroys blood platelets and IMHA destroys Red Blood Cell. It was not a pre-existing condition as my dog’s attending physicians said these are 2 completely different diseases. Pre-existing if he had a relapse on ITP but the one he got is IMHA. This is not about money as i can spend twice the amount of money i am claiming. This is about integrity...
Insurer: Healthy Paws
By: jojo salvador
Trupanion is awesome!
We took our 10 year old Labrador retriever to the vet the other day for a comprehensive blood test. The vet forgot to send the claim to Trupanion. When I called Trupanion to ask if they had all the information for reimbursing me, Nathan (the rep from Trupanion) was spectacular. He had all my information including when the money would arrive! Trupanion is the easiest company to deal with, paws down!
Insurer: Trupanion Canada
By: Heather Walton
I took my dog to get some blood work…
I took my dog to get some blood work done, along with the parvo and rabies vaccine. All I hd to do afterwards was upload a picture of the receipt to my app and I was reimbursed in less than two weeks. It was great and I’m happy to have a reliable insurance plan for my sweet baby.
Insurer: Pets Best
By: Esmeralda Castillo
Good coverage, but long waits for reimbursement
The claim submission process is easy, but it takes SO long for processing . The wait times are always delayed .
Insurer: Pets Best
By: Geranys Villalona
Pumpkin Pet Insurance ~ Peace of Mind
I compared the benefits of many many insurance companies and chose Pumpkin for my Standard Poodle, Bella. I like having choices of deductibles, out of pocket, annual routine vet visits, medications, as well as a 90% coverage of expenses! I choose what fits my budget and peace of mind and Bella’s medical coverage! Pleased that her claims can be quickly and easily filed online and turnaround time of payment is minimal!
Insurer: Pumpkin
By: GeorgiaBelle
Excellent
Excellent process and service
Insurer: Prudent Pet
By: James Thomas