216,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointing
I remembered why I left them before. Terrible processing claim time and lack of explanation on why the claim was denied. It was complete BS and I just don't have the energy to dispute it and wait another 4-6 weeks to hear back. You spend all this money monthly just to not even get to use the service provided. Pathetic to be honest.
Claims are easy to submit online
Claims are easy to submit online, although the available options to select don't always fit the claim. I'm withholding one star since seven of the eight claims I submitted are still being processed.
Insurer: ASPCA
By: maisie
Way too difficult to do claims
Way too difficult to do claims. Denials for no soap notes when standard office visits and vaccines don’t have soap notes. You’ve made it so annoying to communicate clearly that it’s not worth it. I plan to cancel all 7 pets I have on the insurance because it’s not helping at all.
Insurer: MetLife
By: Brian Schucker
Very Good
I have had some issues with my fur babies, but MetLife Pet Insurance has been there for me.
Insurer: MetLife
By: Elaine Gaughan
Pet insurance!
Kassandra was amazing and helped me get insurance set up for my ferret. Great customer service!
Insurer: Nationwide
By: customer
Multi pet insured
Greatful for multi pet discount and coverage options. Spot customer service receives a 5-star for friendly, knowledgeable service and relatively quick reimbursement for claims submitted due to recent visit to pet emergency, followed by a referral to animal eye clinic for diagnosis/treatment and follow-up checkup.
Insurer: Spot
By: Ann
Good communication
I had some questions and had to call several times.
Insurer: Trupanion
By: Lisa
Very easy and customer service was so…
Very easy and customer service was so friendly and professional
Insurer: MetLife
By: Katrina woolley
The process of the application was…
The process of the application was smooth and very helpful.
Insurer: Nationwide
By: customer