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Still not clear on the coverage Site…
Still not clear on the coverage Site not user friendly.
Insurer: ASPCA
By: Lucie Nigrelle
Easy to follow information at a good…
Easy to follow information at a good price point.
Insurer: ASPCA
By: Mira Whiting
pet best the best pet insurance
I'm very Happy with Pets Best Insurance.This insurance is really dependable when it comes with payment on the claim.
Insurer: Pets Best
By: Jennifer Roco
A company taking advantage of pet-owners
Decided to look into insurance for my pets, and found this company one of the top rated on every single list and article. I wish I had seen all of the other REAL reviews, nothing but scammers. They’ll claim you get coverage but will deny your claims and say the pet symptoms were due to a pre-existing condition. I don’t even plan on looking into other insurance companies, I’ll just be better off saving money for a rainy day.
Insurer: Pets Best
By: Trinity k
Cat broke femur
Our cat broke his femur and required surgery (femoral head excision). The surgery was costly. Fetch was incredibly responsive to my requests and processed claims quickly. This would have been thousands of dollars out of pocket and I received no questions/pushback whatsoever, having provided only what was requested of me (procedure estimate and medical records). I was very happy with the service provided.
Insurer: Fetch Canada
By: Nicholas Lalli
Cat broke femur
Our cat broke his femur and required surgery (femoral head excision). The surgery was costly. Fetch was incredibly responsive to my requests and processed claims quickly. This would have been thousands of dollars out of pocket and I received no questions/pushback whatsoever, having provided only what was requested of me (procedure estimate and medical records). I was very happy with the service provided.
Insurer: Fetch
By: Nicholas
The Customer Service is Everything! Thanks, Adam!
I rolled into Fetch since it acquired Pet Plan. My first bill since the acquisition was pretty high and the first customer rep I spoke to was admittedly a 1 star. I was convinced this was the service I should now expect but I called again and I am so glad I did! In my second call I spoke with Adam Altman and he was absolutely amazing! I admittedly went into the conversation in a mood from my last call but his incredibly calm and professional demeanor took less than 30 seconds to help turn my mood and impression around. Not only was he a pleasure to speak to, professional, and an excellent listener (understanding of my concerns), he was also proactive. I was certain I needed to find another company however, after speaking with Adam and his supervisor (His service was definitely deserving of a good review) I was convinced that this was the correct company for me and my adorable boy, Oscar. Adam and his supervisor embodied great customer service and when you are stressed about your pet and ensuring that they receive the best possible care, it's important. Thanks for making me feel more comfortable Adam I wish you nothing but the best!
Insurer: Fetch
By: Melinda
The Customer Service is Everything! Thanks, Adam!
I rolled into Fetch since it acquired Pet Plan. My first bill since the acquisition was pretty high and the first customer rep I spoke to was admittedly a 1 star. I was convinced this was the service I should now expect but I called again and I am so glad I did! In my second call I spoke with Adam Altman and he was absolutely amazing! I admittedly went into the conversation in a mood from my last call but his incredibly calm and professional demeanor took less than 30 seconds to help turn my mood and impression around. Not only was he a pleasure to speak to, professional, and an excellent listener (understanding of my concerns), he was also proactive. I was certain I needed to find another company however, after speaking with Adam and his supervisor (His service was definitely deserving of a good review) I was convinced that this was the correct company for me and my adorable boy, Oscar. Adam and his supervisor embodied great customer service and when you are stressed about your pet and ensuring that they receive the best possible care, it's important. Thanks for making me feel more comfortable Adam I wish you nothing but the best!
Insurer: Fetch
By: Melinda
Cat broke femur
Our cat broke his femur and required surgery (femoral head excision). The surgery was costly. Fetch was incredibly responsive to my requests and processed claims quickly. This would have been thousands of dollars out of pocket and I received no questions/pushback whatsoever, having provided only what was requested of me (procedure estimate and medical records). I was very happy with the service provided.
Insurer: Fetch Canada
By: Nicholas
The Customer Service is Everything! Thanks, Adam!
I rolled into Fetch since it acquired Pet Plan. My first bill since the acquisition was pretty high and the first customer rep I spoke to was admittedly a 1 star. I was convinced this was the service I should now expect but I called again and I am so glad I did! In my second call I spoke with Adam Altman and he was absolutely amazing! I admittedly went into the conversation in a mood from my last call but his incredibly calm and professional demeanor took less than 30 seconds to help turn my mood and impression around. Not only was he a pleasure to speak to, professional, and an excellent listener (understanding of my concerns), he was also proactive. I was certain I needed to find another company however, after speaking with Adam and his supervisor (His service was definitely deserving of a good review) I was convinced that this was the correct company for me and my adorable boy, Oscar. Adam and his supervisor embodied great customer service and when you are stressed about your pet and ensuring that they receive the best possible care, it's important. Thanks for making me feel more comfortable Adam I wish you nothing but the best!
Insurer: Fetch Canada
By: Melinda