209,963+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,963 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

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Category with most reviews

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Verified December 06, 2025

it was easy to purchase

it was easy to purchase

Insurer: MetLife

By: CATHERINE

Verified December 05, 2025

Better than any other options

I have used other insurances in the past and MetLife has been the best option so far. Every customer service person I’ve spoken to is helpful and kind. And yes, MetLife actually does reimburse you for what they say. Where as other insurances I have used make it VERY difficult.

Insurer: MetLife

By: Lila W.

December 05, 2025

Worst experience ever

Such a scam. Paid annual premiums and they won’t cover anything illness or injury related, even when our dog’s illness is explicitly stated in our policy document as a covered incident. It’s right there in the fine print! Incredibly disappointed. Do NOT sign up.

Insurer: MetLife

By: A

Useful
Verified December 05, 2025

Wonderful

Wonderful! Prompt resolution of my claims. :) Very happy with Spot for my kitties.

Insurer: Spot

By: Heather Orozco

Verified December 05, 2025

Filed my first claim with MetLife and…

Filed my first claim with MetLife and they were quick to approve and send the check.

Insurer: MetLife

By: Wrigleymom

Verified December 05, 2025

Claims are so easy to file on the app…

Claims are so easy to file on the app and turn around time is amazing!

Insurer: MetLife

By: Ernie's Mom

Verified December 05, 2025

Smooth process.

Smooth process.

Insurer: MetLife

By: yuksel

Verified December 05, 2025

New to this company.

New to this company.

Insurer: MetLife

By: Kimberleigh Nicholas

Verified December 05, 2025

Always friendly

Always friendly, always gets claims done in a timely manner.

Insurer: MetLife

By: BETH

Verified December 05, 2025

Unhappy claim handling

To much back and forth to get a simple claim paid in a timely manner. Question after question. Needed proof that I canceled a previous policy from a different carrier. Why should that even matter. I had also recieved a note about pre existing condition. After 4 messages back and getting the proof of the canceled policy it finally went through. I can say that everyone I spoke with was nice and I was not which is not like me but I was ready to cancel and try another company but hopefully things will now go smoother.

Insurer: Embrace

By: Fred Howard

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