209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Clams Service is Superior
MetLife adjudicated the claim quickly and without hassle. I have had Pet Insurance for the past three years and will continue to purchase a policy through MetLife Pet Insurance.
Insurer: MetLife
By: Frank Ferro
MetLife is an amazing company with…
MetLife is an amazing company with excellent customer service and easy claim process.
Insurer: MetLife
By: customerClaudia Knight
We have only had Metlife for a couple…
We have only had Metlife for a couple months but they have been wonderful with coverage and reimbursements. No problems.
Insurer: MetLife
By: Liz
Quick & easy claim submissions
Quick & easy claim submissions
Insurer: Pumpkin
By: Michelle Price
Very easy to submit
Very easy to submit. Time efficient.
Insurer: MetLife
By: customer
The turnaround is much better but it's…
The turnaround is much better but it's always a question for me based on on my previous experience.
Insurer: MetLife
By: Sharon Valko
MetLife Pet Insurance has been incredible.
MetLife Pet Insurance has been — and continues to be — the best fit for me and my poodle. Whenever I call with a question, the representatives are courteous and polite. They even ask about my poodle by name, which I really appreciate. I did have one issue getting a refund on time, but it happened during the holidays, and they explained that they receive a high volume of claims during that period. Other than that, everything has been great. All in all, I give MetLife Pet Insurance 10 Gold Stars.
Insurer: MetLife
By: Lynniecia Grey
Very easy to file a claim and very…
Very easy to file a claim and very quick to get a response
Insurer: MetLife
By: customer
Metlife insurance experience was great…
Metlife insurance experience was great for my pet and myself. Great customer service and easy claim submission. Clear documentation on the claim processing status and good response time
Insurer: MetLife
By: customer
Sweet girl had a too sweet tooth!
I recently adopeted my sweet girl, Gracie. I opted to take advantage of MetLife Pet Insurance through her adoption and I'm so glad I did! She recently got into some hidden dark chocolate I was saving for the Holidays and I had to take her to the pet hospital for an overnight stay. She's totally fine, but it was very scary as she ingested a toxic amount of chocolate. Of course the vet bill was high! I immediately filed a claim and within a week received the funds (less the deductible) via Zelle. I'm very grateful for MetLife and the easy process to file a claim!! Gracie is totally fine and I learned my lesson about where to hide the chocolate!
Insurer: MetLife
By: Jan Buchanan