154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 14, 2022

They will go above and beyond to cover NOTHING

I chose Pumpkin for my 2 kittens after doing research about coverage, pricing, customer service and etc. hoping it will be decent since the reviews online seemed to be positive. I was SO WRONG. I’ve had Pumpkin for over 6 months and this has been my experience so far: 1. Preventative essentials will cover some basic stuff initially. (But not all by far) 2. Standard tests like felv and fiv tests are not covered. (By insurance, you would think that would be covered, because it’s ordered by the veterinarian and is testing for an illness, right?) 3. They will make you submit health records and the invoices with every claim and then reject your claim based on MISSING records. (I’ve resubmitted multiple claims with every piece of paperwork for each individual cat multiple times) NOTABLY they will not ask for those records, just keep the claim in “review” for MONTHS at a time and then send you a rejection notice. 4. The customer support will give you the run around in a pleasant tone while resolving NOTHING. Ultimately save yourself the headache and go with another provider. ***Update to the response - I have submitted ALL paperwork, talked to your representatives and even emailed invoices over. I currently have multiple claims under review. Notably, you advertise that you cover the cost of microchipping. I have submitted the health records, invoices, and emailed the invoice as well. It’s been over a month, I guess your team is trying to find a clause in your terms to decline that claim and it’s taking a while?

Insurer: Pumpkin

By: Zoey G

Verified June 14, 2022

Great online experience

Great online experience. Easy to navigate, explore, compare and choose a plan.

Insurer: ASPCA

By: Nadya Medina Parrilla

Verified June 14, 2022

Very helpful

Very helpful

Insurer: ManyPets

By: Lawrence Scicluna

Verified June 14, 2022

Monica was friendly

Monica was friendly, helpful, and answered all my questions- even inquiring after my dog, Annabelle. Appreciate that!

Insurer: Prudent Pet

By: Kathy E

Verified June 14, 2022

The insurance I am thrilled with my…

The insurance I am thrilled with my complete coverage plan. I I feel like a responsible Pet parent. It feels good

Insurer: ASPCA

By: Cindy Hernandez

Verified June 14, 2022

Great Pet Insurance Company

Great insurance company with great benefits. Great customer service. This is a really good insurance for any dog owners

Insurer: ASPCA

By: customer

Verified June 14, 2022

I never received a confirmation email…

I never received a confirmation email once I completed the online process. I wasn't sure if my request was received or what day the coverage would start. Edit: Thanks for reply

Insurer: ASPCA

By: Ransom Mayfield

June 14, 2022

Had a great experience chatting with…

Had a great experience chatting with Gina about my policy. She gave me the information I needed and provided excellent service when I was concerned about the increased price of my policy.

Insurer: Fetch Canada

By: Nola Wong

Verified June 14, 2022

Had a great experience chatting with

Had a great experience chatting with Gina about my policy. She gave me the information I needed and provided excellent service when I was concerned about the increased price of my policy.

Insurer: Fetch

By: Nola

Useful
June 14, 2022

I’ve had Trupanion since my dog was a…

I’ve had Trupanion since my dog was a pup pup. Now she’s 5 1/2 years old and is about to have her second knee replacement. Trupanion is amazing! They get back to you RIGHT AWAY. And before you know it, your reimbursement is direct deposited into your account. I tell everyone to get this insurance, as it has paid for itself 10X over!!

Insurer: Trupanion

By: Kris Turpin

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