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Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws insurance is professional, responsive, and exceeds my expectations of an insurance company
We've had dogs all of our life but never had insurance. My wife researched getting a new puppy a year and a half ago and due to the time and effort she put in decided to get Pet insurance. I contacted numerous companies and it always seemed the agent was reading from a script. When I called Healthy Paws I was talking to someone who genuinely cared about "Finley" and his well being. After a year, no major issues, and never reached our deductible (which we chose). This year Finley became violently sick in a short period of time. After ER and Vet visits he was diagnosed with Addison's disease which is extremely rare in young dogs. The Vet bills mounted quickly for treatments, sonogram, consultation....After collecting about 6 different bills I scanned them and submitted them through their easy to use Website. To my astonishment I received notice in 1 day that our claim had arrived. In 3 days our claim was funded and we soon received checks! I've never exprienced an insurance company respond so quickly - no questions, no hedging, just incredibly fast service. We couldn't be happier with Healthy Paws and would recommend them highly to any pet owner.
Insurer: Healthy Paws
By: Doug
Dependable
Very Dependable. And quick
Insurer: Trupanion
By: Christine
No one comes close......
No one comes close to the level of care, compassion, and ease of submitting a claim. The agents are available when you need them, and the price point reflects exactly what you will get. Trupanion is the gold standard for everyone ese.
Insurer: Trupanion Canada
By: U Malik
Help was very quick and great polite…
Help was very quick and great polite customer service.
Insurer: ASPCA
By: Jane M
Easy
Easy, efficient and also help to rescue ones that are in need
Insurer: ASPCA
By: Andrea Horvath
Not impressed
The claims reimbursement process is super slow. Takes months to get a claim reimbursed. Also there is no way of checking how much is left on your deductible, customer service says you just have to add up all of the claims you’ve submitted over the year which is a very difficult way of figuring it out. Not very user-friendly or good customer service. They also will not allow you to change your deductible mid year even if you want to pay more to reduce the amount of your deductible. whatever you choose on day one you’re locked into for the entire year.
Insurer: Pets Best
By: Amy Christiansen
Enrollment
Your website made it easy to enroll my dog in an insurance plan. Hope I never need to use it but feel better knowing it's there.
Insurer: ASPCA
By: Linda A Carrigan
Signing up for insurance went smoothly…
Signing up for insurance went smoothly and was easy. However, I can't comment further on insurance until I use it filing a claim.
Insurer: ASPCA
By: Andrew Varela
Always fast, efficient, and responsive to questions.
Always fast response & answering any questions. Claim reports always clear.
Insurer: Trupanion
By: Bruce