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Always helpful when I have questions.
Always helpful when I have questions.
Insurer: Trupanion Canada
By: Judy
Amazing customer service
Amazing and responsive customer experience
Insurer: Trupanion Canada
By: Firouzeh
Anytime I've had reason to contact you I have had friendly helpful service.
Anytime I've had reason to contact you I have had friendly, helpful service.
Insurer: Trupanion Canada
By: Sharon
ASPCA is pretty good for me
ASPCA is pretty good for me, better than Nationwide who I previously had. Their premiums went up this year, that is the only drawback, but overall they pay pretty good so I am satisfied.
Insurer: ASPCA
By: Mari-Anne Caron
Absolutely awful service
Absolutely awful service. My brother UNEXPECTEDLY passed away recently so we called to inform the company we had taken over ownership of his dogs & needed to change the account over to our names + payment information. We were then told since we did not have paperwork stating our new ownership via him nor did we have power of attorney they would have to cancel the policy under his name immediately & we'd have to start a new policy. Then we asked if the preexisting issues that were covered under his policy {because he bought this shortly after adopting} if they would be covered. We were told no they would not. So anything having to do with his hips, kidneys & back would not be covered. They then told us this was because their policy changed. We have access to my brother's email as well as his Pets Best App where we found NOTHING stating needing a POA or paperwork being needed to transfer ownership to another person after someone passes in order to transfer the policy over. We have passed the policy onto our attorney whom will reach out to the company for breach of contract|malpractice & hopefully resolve the lies they have spewed by not honoring a policy when nothing could have prevented his death in the first place.
Insurer: Pets Best
By: Alley
Great!
Great plan for my puppy and I appreciate the constant guidance for obtaining medical and wellness needs and my emails and communications!
Insurer: ASPCA
By: Sarai Gonzalez
Best pet insurance around
Best pet insurance around. Efficient, compassionate, and always willing to help!
Insurer: Trupanion
By: Patricia Masterman
My dog had to go to the emergency room…
My dog had to go to the emergency room in the evening. Waited many hours while he had many tests and exams. Everything turned out ok (phew) but I was exhausted and the next day sent in a claim. Within a few days I received notification I would be reimbursed! No hassle and no problem. I appreciated that quick turn around!
Insurer: Embrace
By: Customer
I did receive a telephone call after…
I did receive a telephone call after enrolling which was appreciated.
Insurer: ASPCA
By: Faith Torre
We adopted our first pup and he was a…
We adopted our first pup and he was a rescue with some health concerns. I know having a dog requires more care so we decided to purchase pet insurance and so glad we did. I read reviews on a lot of different companies and chose wisely with ASPCA. I have had most all of my claims fulfilled. I love the user friendly app and how quickly we are reimbursed. Seriously awesome return on the monthly payment. Thank you ASPCA and Champ is happy and healthy.
Insurer: ASPCA
By: Salena G.