219,884+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolute scam, they even admitted to being misleading.
SCAM!!!! THIS COMPANY WILL NOT COVER MANY CONDITIONS THAT ITS CONTRACT STATES IT WILL!!!! They call it “proprietary information.” Their private list they say allows them not not cover IVVD, wobblers and other conditions. No where in your contract does it say this. A represantive openly admitted to me over the phone they are misleading customers! I’m out over $1000 for bogus coverage and they refused to give me any money back at all for my premiums paid even though they NEVER spent a penny on my dog ever!!! Now they won’t do anything and just stole my money! I’ve reported to BBB and waiting on a response! DO NOT get this insurance. If your dog gets one of their many “unlisted exclusions” you will be out the money potentially thousands of you buy it on a younger dog!!! BEWARE!
Insurer: Pumpkin
By: Deana
Fantastic coverage at a very trying time
Our little girl was diagnosed with lymphoma in May. Trupanions service is spectacular. I send an invoice in and it's typically paid within 10 business days or less. While we cannot cure her we can give her the best days possible.
Insurer: Trupanion
By: Paul
You get what you pay for
You get what you pay for. I have a no fault claim where Sonnet was to refund me for child's car seats, as I was rear-ended very hard and they had to be replaced. It's been over two months and I haven't heard anything. I've followed up with my adjuster twice with no response. While the rates are cheap the customer service is as bad as it gets.
Insurer: Sonnet
By: Jason Ainslie
Woah- RUDEST customer service rep
I called to cancel because we decided to go with a different insurance plan, and Joe is who “helped” me cancel. He was so rude, said “we’ll I *hope* nothing horrible or deadly happens to your cat, she would not be covered with that company”. Uhhhhh, what the hell? That was rude! I explained we were simply not interested, and he was very rude. Kept going on about my cats health. Just absolutely unprofessional.
Insurer: Embrace
By: Zoe
Good Plan
We have had this insurance on our pet for 5 years, since we got her as a puppy. The first year, she required surgery for orthopaedic disease of her shoulder at a specialist. Since then she has developed allergies which requires on going medications, treatment of ear infections, allergy testing, special diets. This insurance has allowed me to provide best care for my pet. My monthly premiums have been reasonable and not increased with claims. It is true that reimbursement can take a few weeks, but my auto insurance claims have taken much longer! It is also on the purchaser to ensure the coverage is what they are wanting. Read the policy! Pre-existing conditions will not be covered. This just makes since or everyone’s premiums would be huge. There are also things that won’t be covered-read the dental exclusions. It is on the consumer to do the research. There are many pet insurance providers, make sure you are comparing the different products available. I have my pet insured with Pets Plus Us, but insured my Mom’s dog with a different company based on Mom’s needs. Last piece of advice is most important, get insurance when your dog is a puppy with a clean bill of health. That way there will be no exclusions on your policy.
Insurer: Pets Plus Us
By: Renate
Signing up is a breeze
Sign up was quick and easy. Have a vet exam from a clinic familiar with Trupanion made sign-up a breeze.
Insurer: Trupanion Canada
By:
Claim experience
I've recommended Truoanion to quite a few of my friends who have pets. The claim experience was seamless as usual.
Insurer: Trupanion Canada
By:
Trupanion Insurance for dogs
Great coverage , reasonable rates
Insurer: Trupanion Canada
By:
Excellent speedy service!
Excellent quick service! So glad I did the smart thing and got this insurance for P-Nut
Insurer: Trupanion Canada
By: