209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They make it very hard to get coverage…
They make it very hard to get coverage for some items prescribed by your vet. My pet needed a medication my Dr did not carry so I was told to order it online, but since it is a supplement they didn’t ask for the pets info and MetLife won’t accept the invoice without the pets name.
Insurer: MetLife
By: Catzeye
Where is the value?
Having worked in the insurance industry for 5 years many years ago, I have a basic understanding of how the “system works”. In our case, we are paying $981 annually - submitted $697 in claims over 3 years and Pets Best has only paid out $200. Where is the value?
Insurer: Pets Best
By: Kmac
Very easy and straightforward.
Very easy and straightforward.
Insurer: Prudent Pet
By: shannon
Josh is very professional and made my…
Josh is very professional and made my experience of acquiring insurance for our pets very easy and informative.
Insurer: Fetch
By: Roland Fong
Insurance was misleading
Insurance was misleading, did know I'd have to pay double that wasn't mentioned until the end of enrollment, when it was time to pay also recommended representative O spoke to prior told that because I have an older dog that somethings won't be reimbursed,now I feel I shouldn't have even paid for it.
Insurer: Nationwide
By: customer
I chatted with Fabrice Le-Morzellec to…
I chatted with Fabrice Le-Morzellec to get my new shelter pup, Ellie, signed up with Fetch! He was very helpful and spent the time to go over different coverage options with me. We ended up creating the perfect plan for me and my dog! Definitely recommend. :)
Insurer: Fetch
By: Jewel
We have great experience with MetLife…
We have great experience with MetLife Pet Insurance. They are very responsive.
Insurer: MetLife
By: TTMM
Spot Insurance - The Best!
Spot Pet Insurance has been very responsive and has a quick turn-around time. Have had a very positive experience with them. Highly recommend.
Insurer: Spot
By: KKF
40% year over year premium increase
This company has continued to raise the premiums year over year with the latest increase of 40%. This 40% increase comes even with increasing the co-insurance and deductible on the policy (i.e., increasing the amount I need to pay for each claim). Loyalty does not seem to matter, as I have been a customer since 2018. I understand they *believe* they care about their customers, but with an annual revenue of at least $36.4 million dollars, it's clear they mostly care about making a profit from their customers' attachment to their pets. I would recommend going elsewhere and asking lots of questions before signing up with any pet insurance provider, as this was sold to me in 2018 as a service that would cover more and have very minimal premium increases as compared to their competitors. I am currently reviewing the Nerd Wallet comparisons to determine if there is a better match for my budget, my pets age, and the veterinary notes that could be considered "pre-existing conidiations" for other policies.
Insurer: Healthy Paws
By: Laura Gilmour
147% insurance premium increase!!!!
My insurance premium jumped from $197 to $477 without any notice. Healthy Paws claims they emailed me, but I never received anything—and of course, I can’t prove a negative. They charged me the higher premium for four months before I caught it, and when I called, they stated they wouldn’t issue a refund because “my dog was covered.” In all the years I’ve had this policy, I filed one claim. Out of an $800 vet bill, they paid $140. Honestly, don’t waste your money. You’re better off putting those premium payments into an interest-bearing account for emergencies. For me, dropping this policy means saving over $6,000 a year.
Insurer: Healthy Paws
By: A H