219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Because your cust svc people are THE BEST.
Because your cust svc people are THE BEST.
Insurer: Trupanion
By:
Because you are the best!
Because you are the best!
Insurer: Trupanion
By:
because so far Trupanion has kept their word and they have paid what they said they were going to pay!
because so far Trupanion has kept their word and they have paid what they said they were going to pay! I feel like they really have my pets best interest at heart..
Insurer: Trupanion
By:
Because I feel that insurance for dogs should be like insurance is for humans.
Because I feel that insurance for dogs should be like insurance is for humans. You pay a monthly payment and you should get full coverage. To me it’s like insurance companies are getting rich with all these monthly payments from all its members while we pay an enormous amount for an accident to happen or a n emergency to arise. What if an emergency doesn’t happen for 12 yrs. My payment of $165 per month has accumulated to over $18,000! And for those of us that that take great care of our pets are being penalized for being great parents to our fur babies! Not fair honestly!
Insurer: Trupanion
By:
Signing up with trupanion
Arica explained things well and was pleasant.
Insurer: Trupanion
By:
Amy was extremely polite and answered my questions.
Amy was extremely polite and answered my questions. And she had a soft caring voice.
Insurer: Trupanion
By:
Although it's a bit expensive for someone like me and they don't cover everything I'm still glad to have it for major things.
Although it's a bit expensive for someone like me, and they don't cover everything, I'm still glad to have it for major things.
Insurer: Trupanion
By:
Excellent Customer Service
All girl's I have spoken to are super friendly and make you feel very special
Insurer: Trupanion
By:
would like to retract the review I wrote in the last hour
In my review I complained about inability to reach a human. In going through my inbox, I found a message from a human which I had not seen. It was asking me 3 specific questions. I'd like to retract the review I just wrote; I would like you to not approve this one. I will write another when my outstanding claim is either approved or denied.
Insurer: Lemonade
By: Marie
Claims take weeks, no customer service
Very disappointed. Lemonade has paid out two small claims, and a third is in process--and has been in process, for weeks now. The insurance is reasonably priced, but the claim experience is an ordeal. Essentially the consumer has to do the work the veterinary office would normally do in submitting the claims. Two of my three claims have gone into "Lemonade Limbo." Any attempts to contact customer service result in a response from a chatbot. Chatbot messages forwarded to "the team" will get a generic email signed by a human, but it is only a boilerplate message. "You will hear from us soon." They need to use another word, because over three weeks is not soon. There is no way to talk to a person, so the claim process is unsettling. Ease of claims and rapidity of payment are what Lemonade sells, but that has not been my experience.
Insurer: Lemonade
By: Marie