154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 20, 2022

Many pets covers my dog's future health…

Many pets covers my dog's future health problems so that's why I chose them.

Insurer: ManyPets

By: Lorraine Bailey

June 20, 2022

I have been a customer for at least a…15 years

I have been a customer for at least a decade or more. They are always there to answer your questions and help you with your pet's needs. I have a dog with another company,(the rescue gave it to you for free for a fewTrupanion in the very near future.

Insurer: Trupanion

By: Rosemarie Cola

Verified June 20, 2022

Excellent fast service

Excellent fast service

Insurer: Embrace

By: Crystal

Verified June 20, 2022

There’s no customer service

There’s no customer service, the phone number hangs up in you after the automatic machine

Insurer: ManyPets

By: customer

Verified June 20, 2022

Easy to set up insurance for my new…

Easy to set up insurance for my new puppy!

Insurer: ManyPets

By: Kim Higginbotham

June 20, 2022

Diera was outstanding

Diera was outstanding. She helped me with all my questions about my claims . She went far and beyond trying to see what happened to my claims ( I didn’t get the reimbursement, probably check got lost in the mail ) . She went claim by claim making sure that were done . We spend maybe two hours over the phone and she was always cheerful and showing a lot of empathy . Employees like that it’s what we need . She is an outstanding assets for ur company

Insurer: Nationwide

By: Sandra Garcia

Verified June 20, 2022

Good experience with Healthy Paws

I used another pet insurance company with previous pets, but found the reimbursement process to be slow, very complicated, and with a very low reimbursement rate. I almost didn’t get insurance for our new puppy because of that experience, but decided to give Healthy Paws a try. I’ve had Healthy Paws for a little over a year and have been so fortunate to have my dog covered by them. I was skeptical they would really be that straightforward about what they reimburse and at what rate, but it has actually been the case. It’s been a godsend. I needed to call Customer Service one time for clarification on something and I found them to very helpful. I would highly recommend.

Insurer: Healthy Paws

By: Emily

Verified June 20, 2022

I originally was frustrated that I…

I originally was frustrated that I couldn't update my account on the website then called to what I thought was within range of service and constantly got hung up on. In the process of writing the email I noticed that it was 9-9ET thankfully before I sent my frustrated email. However, once I called during business hours I believe the agents name to be Fin, if I can recall correctly. She was wonderful! She took care of all my needs and I have faith that in the (hopefully) never accident, my baby girl will be able to get the treatment she needs as I don't always have an extra 10k to spend on my pets health like my savior Zeus, bless his soul. Keep up the good work guys, no offense, but I hope to not have to reach back out to you ever, if not, for a long, long while.

Insurer: ManyPets

By: Zen

Verified June 20, 2022

Great customer service

Great customer service. They will even contact the vet for you to get copies of invoices for claims. Yes also very easy to take a picture and email them an invoice. Payments come quickly directly to my checking account. Highly recommend.

Insurer: Prudent Pet

By: Sharon Berry

June 20, 2022

I purchased insurance in November for…

I purchased insurance in November for my 10yr old Maltipoo. Once my first payment was made, they started with typical insurance BS. Although he had one that showed he was in good health, it did not include “soap” notes. Fast forward to May 1st, my dog gets deathly ill, take. To his vet, the ER and then a critical center. I called customer service for information and I was met with a young snotty girl who gave me every reason why my claim would NOT be paid. AWFUL! Now I know you can’t judge a company by one person, however my experience did not get better. I would submit paperwork and was told I did not or they couldn’t make it out. It was just all terrible. Bottom line, out of $2400 FETCH paid $359. I was drawn in by their commercial and should have read reviews. I hope mine helps someone.

Insurer: Fetch

By: Jodi Gonzaga

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