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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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best coverage and service ever
best coverage and service ever
Insurer: Trupanion Canada
By: Phyllis
Smooth the start
Eazy and no hassles while signing up
Insurer: Trupanion Canada
By: Nithin
Appeal
I had to submit an appeal for a claim that was denied. I spoke with a representative at SPOT and was told it was denied because it was classified as a pre-existing condition because of the symptom diarrhea was listed. I disagreed with this decision. The representative told me that no medical records had been requested and that I could file an appeal. I submitted an appeal and the medical records. After reviewing the appeal and medical records, my claim was reprocessed and was completed. I rated 4 stars because I thought the insurance company would have requested the medical records in order to make a better determination of the claim.
Insurer: Spot
By: Evangeline
Mystic new vet insurance
Gave a quick quote easy to sign up
Insurer: ManyPets
By: Mystic
No regrets!
Before signing up with SPOT, I had done a lot of research of pet insurances and decided on SPOT because of the philosophy that they want pet insurance to become more mainstream to help reduce pet euthanasia due to owners being unable to afford vet bills. They also seemed to have quite comprehensive coverage, including some common issues with the particular breed of dogs that I own. This is my second year with SPOT and I have been very pleased with the coverage they have provided for both my boxer puppies. Unfortunately these two dogs happen to have multiple issues and are frequent flyers at my vet's office; one even needs prescription dog food. Having SPOT insurance has been a lifesaver to our bank account! It is easy to file claims online and reimbursements are direct deposited into my account. When I did have issues online or any questions, SPOT representatives have been very pleasant and helpful. I would highly recommend to any pet owner!
Insurer: Spot
By: Boxer Mama
Claims turn around is super slow
Claims turn around is super slow. Switched my 7 month old dog to this insurance because on paper it looked so much better than what we had. Grass wasn't greener! We switched back to the original insurance. It's a good insurance if you start with them from the beginning, but claims do take awhile but once it is done, they will cover a lot. Watch out for those"preexisting conditions". A prior ear infection from when my dog was 14 weeks stopped him from getting any of his future bills covered for any ear infections.
Insurer: Pets Best
By: Rayna Labine
I called and spoke to a representative…
I called and spoke to a representative and she was quite informative and helpful
Insurer: ManyPets
By: customer
Process was quick and easy
Process was quick and easy. They took care of everything and minimal effort was needed on my part!
Insurer: Embrace
By: Felimon Soria
Super easy to sign up and get going…
Super easy to sign up and get going with coverage.
Insurer: Spot
By: Rachelle Doreen