219,997+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,997 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service agents are knowledgeable and kind.
Customer service agents are knowledgeable and kind. Thank you for being there!
Insurer: Trupanion
By:
Super efficient company!
Claims are ALWAYS addressed very quickly and agents are very helpful and frirny!
Insurer: Trupanion
By:
Cause they are awesome!
Cause they are awesome!!!
Insurer: Trupanion
By:
Can’t say enough about Dr.
Can’t say enough about Dr.Shawn. They are always there to do best for my cats. He kept Little One alive for 2 more years than expected. Samantha Cat is now 18 years. Hard yo believe she is still going strong at that age!
Insurer: Trupanion
By:
Because the people I deal with are pleasant willing to get my requested info and they answer the phone quickly.
Because the people I deal with are pleasant, willing to get my requested info and they answer the phone quickly.
Insurer: Trupanion
By:
Because I know I would not recommend any other insurance.
Because I know I would not recommend any other insurance.I have been completely satisfied.
Insurer: Trupanion
By:
Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.
Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.
Insurer: Trupanion
By:
Alex was professional friendly took her time answering my questions Easy to understand
Alex was professional, friendly, took her time answering my questions, Easy to understand
Insurer: Trupanion
By:
Very helpful with client situation and…
Very helpful with client situation and needs
Insurer: Sonnet
By: Roland
Glad I have pet insurance but not sure this is the right one.
I adopted a puppy about 8 months ago. She’s been extra high maintenance (parasites, heart surgery, several instances of diarrhea). I’ve been grateful for the pet insurance because we’ve already spent thousands of dollars on vet care for this dog. Unfortunately, the process to get reimbursement from healthy paws is frustrating. One minor irritation: you can only take pictures of the invoice to submit a claim on the app. You cannot attached documents or pictures. You have to use the camera to take a picture of a paper invoice. None of my vets use paper invoices; they are all electronic so it would be much more convenient if the app had the capability to upload photos or docs. My main problem with the process, though, is that they make little to no efforts to let you know that your claim is not being processed because they’re missing something. The result of this is that I’ve waited for 10 business days before reaching out to customer service, sometimes several times by email and phone, only to find out that my claim wasn’t being processed. Thus it takes several weeks to get reimbursed. Also, they do not offer pre-authorization so if you are going in for an expensive procedure (heart surgery) and want to be absolutely sure of your terms of coverage, good luck.
Insurer: Healthy Paws
By: KC