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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Top notch service and staff
Best thing I’ve ever done was to get pet insurance on my boys. Along with the preventative, I get 90% of Coopers medical bills paid for and also get reimbursed for Duncan and Cooper’s vaccinations and dental cleaning. Claims are processed quickly. There is peace of mind knowing my pups are protected and that we won’t take a big hit financially when there is an accident.
Insurer: ASPCA
By: Lori Anderson
I’m so thankful that my fur baby Lulu…
I’m so thankful that my fur baby Lulu is insured with Pets Best. When I submitted my claim it was approved very fast and they were very helpful with answering my questions.
Insurer: Pets Best
By: Becca Mosley
I have Wellness coverage!
I have Wellness coverage with Pets Best, and I love it. It helps with the routine costs. Pets Best itself is even better. The rules are clearly laid out, and I have never had any issue with a claim. They have a loyal customer
Insurer: Pets Best
By: Customer
Quick and easy to follow
Quick and easy to follow. Good policy. I appreciate the CEO emailing me to be sure to review the policy for my dog and that it meets my needs.
Insurer: ManyPets
By: customerBK
Inadequate coverage
When you get a pup it’s an unknown. One of the things I wish I had evaluated was what they DON’T cover. Special diets not covered. Many meds not covered. Pup born with 1 kidney and GI issues. Not covered so we go to other treatments that are costing the company probably twice the amount if they would just cover what would fix things. Too late now. I can’t get him covered with another company. I recommend you do your homework My review stands the same. As a health care provider myself I would recommend a plan that covers life saving meds
Insurer: Pets Best
By: Carol Lyon
ASPCA Pet Insuance is terrible
ASPCA Pet Insuance is terrible. Claim processing is unreasonably slow as is the Custer service when trying to get a reply. I will not be renewing this coverage. They are awful
Insurer: ASPCA
By: Bonnie Smith
BEST PET INSURANCE EVER !!!!!!!!!
BEST PET INSURANCE EVER !!!!!!!!!
Insurer: Healthy Paws
By: Alexa Gittleson
I haven't used this insurance yet but....
I haven't even used this insurance as yet since I just purchased it a few days ago and I have a 15 day waiting period. Asking me for a review at this point wouldn't be fair. But, if it's the ease of purchase, and the benefits that the policy supposedly gives, then I would say a 5 star is in line. I will be happy to come back and review after I experience submitting a claim. Thanks!
Insurer: ManyPets
By: Roe
Trupanion is by far the best insurance…
Trupanion is by far the best insurance company I have ever dealt with, including my own medical and car insurance. They are alway so helpful and polite. They always follow through with payments. I highly recommend it.
Insurer: Trupanion
By: Adriana Avila
Will not pay claims
I have had pet insurance for over 22+ years for my rescue dogs. I got a new rescue dog and decided to try out this company since it had a high internet rating. I, very stupidly decided to change pet insurance companies to Pets Best Insurance. Do NOT waste your time or money on this company. They will not pay out claims even though it very plainly states what they will pay out on their Internet site. Once you sign up and submit a claim, then you get an email back stating that it will be "40 days" before expecting payment. My other pet insurance company paid within 3 days of submitting claims and was excellent on paying out. This company makes up all kinds of excuses as to why they won't pay. I had to personally go to my vet's office and get all the documentation to prove the diagnosis. They would not even pay out on their wellness benefits. DO NOT GO WITH Pet's Best Insurance Company!!!
Insurer: Pets Best
By: Susie