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The staff on phone are very nice and…
The staff on phone are very nice and knowledgeable. They helped guide me through any questions I had and sending my claim in.
Insurer: ManyPets
By: JaXx
Baxter
Baxter had masses on his legs that needed surgery. I submitted the claim, it was reviewed and I received compensation, all in a timely manner. Baxter and I thank Pet's Best!
Insurer: Pets Best
By: Sharon Victoria
A Lifesaver!
Our vet recommended Trupanion years ago, saying it often makes hard decisions easier. Fast forward to last June when our dog's health declined. Ultimately, we found out it was cancer and it demanded a very expensive surgery. Had we not had Trupanion, we probably wouldn't have gone through with the surgery. The vet's sage advice to purchase Trupanion, to make the hard decisions easier had come to fruition. Our pup's life has been a roller coaster since the surgery, but thanks to the insurance (a type of "forced savings plan"), we can continue to treat her because her quality of life is good. One lifetime deductible for an illness is a godsend and submitting claims only takes a few minutes. A prompt reply and reimbursement always occurs. We are forever grateful for our decision to use Trupanion.
Insurer: Trupanion
By: Anne
I have had to use my policy twice this…
I have had to use my policy twice this year. They pay slow and barely cover 50 percent of my bill. I would not recommend this company. Then you correspond with umpteen people about your file which one person doesn't know what the other one days.
Insurer: Healthy Paws
By: Karen Gate
I have had Trupanion and only Trupanion…
I have had Trupanion and only Trupanion for all of my Jack Russells from puppyhood until the death of two of them, one in 2020, and the other in 2021. I would not have pet insurance FROM ANYONE ELSE BUT TRUPANION! My dogs became very ill toward the end of their lives, and Trupanion paid THOUSANDS OF DOLLARS in vet bills, emergency vet bills, and medications, NO QUESTIONS ASKED. There is no way that I could provide the level of care for my dogs without Trupanion! They are a godsend! They reimburse quickly and provide detailed explanations on coverages of each claim. If you are thinking about purchasing pet insurance for your fur baby, you won’t go wrong with Trupanion!!!!!! THANK YOU TRUPANION ♥️♥️♥️♥️🙏🏽🙏🏽🙏🏽🙏🏽
Insurer: Trupanion
By: Kathy Anderson
Defunct processing system and no human interaction
They ask for more information regarding claim and reference a claim number, but there is no way to cross reference what you have sent in with what they need more information on. You then either ask more questions through app, website, or email and you get a lengthy ping-pong or useless emails and do not get reimbursed. I have complained about this broken down system to no avail for several years!
Insurer: Embrace
By: not availabe
Have not used it yet but signing up was…
Have not used it yet but signing up was easy
Insurer: ManyPets
By: James rowley
Our gift from heaven
For 13 years we have been blessed with a canine that is as dear to us as another one of our children ❤️. Trupanion aided in giving us a peace of mind that no matter what our Pwpper faced in his journey that we have a fair chance of overcoming that hurdle. Schnoodles are known for dental issues. Thankfully Trupanion bovers this need at a critical time that we needed help to take care of our dog. Thank you. Best, The Purich Family
Insurer: Trupanion Canada
By: John
Great insurance for our dog
When we adopted our dog Gabby five and a half years ago, our Vet strongly recommended getting this insurance and We are very glad he did. The policy we have is very cost effective and does not cover basic services such as office visits etc but did cover x-rays for her hip dysplasia, anti inflammatory meds, cruciate ligament surgery and rehab therapy to improve her hip function. We are very pleased with this policy and thier customer service. Claims are processed quickly.
Insurer: Trupanion
By: Joe Rossi
You all are awesome!
You all are absolutely amazing. There is never any hassle as you do exactly what you say youâre going to do (based on my policy) and you do it in a very timely manner. I have been recommending you to all my family and friends. Thank you so much!
Insurer: Trupanion
By: Spencer