154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 30, 2022

The agent on the phone was wonderful

The agent on the phone was wonderful and thoroughly explained the policy and options. I called because the website wouldnt allow me to fully enroll. I look forward to future interactions and to the peace of mind insurance brings.

Insurer: Fetch

By: River

Useful
June 30, 2022

Long term customer.

I have had my cats insured with Embrace for about 10 years. At one time, I had as many as five insured; now, only three are remaining. Embrace has been excellent. The representatives are very knowledgeable and friendly; also, my claims are always processed quickly. I've been very satisfied with Embrace and highly recommend.

Insurer: Embrace

By: Ken Paulson

June 30, 2022

Caring Customer Service!

This is probably the best customer experience I've had in years. I was determined to cancel my policy, but an outstanding customer service rep, Adam Altman, worked so hard to tailor a policy for my dog that I decided to stay with Fetch.

Insurer: Fetch

By: Jamie Roberts

Verified June 30, 2022

Caring Customer Service!

This is probably the best customer experience I've had in years. I was determined to cancel my policy, but an outstanding customer service rep, Adam Altman, worked so hard to tailor a policy for my dog that I decided to stay with Fetch.

Insurer: Fetch

By: Jamie

Useful
Verified June 30, 2022

The agent on the phone was wonderful

The agent on the phone was wonderful and thoroughly explained the policy and options. I called because the website wouldnt allow me to fully enroll. I look forward to future interactions and to the peace of mind insurance brings.

Insurer: Fetch Canada

By: River

Useful
Verified June 30, 2022

Caring Customer Service!

This is probably the best customer experience I've had in years. I was determined to cancel my policy, but an outstanding customer service rep, Adam Altman, worked so hard to tailor a policy for my dog that I decided to stay with Fetch.

Insurer: Fetch Canada

By: Jamie

Useful
Verified June 30, 2022

Good

Good process good price

Insurer: ManyPets

By: customer

Verified June 30, 2022

Great customer service

Wish the website worked so that I didn’t have to call in (takes a lot more time), but glad I did because the rep — can’t remember her name darn! — was so very nice. A very relaxing voice.

Insurer: ManyPets

By: Dutch

Verified June 30, 2022

The team at Fetch really cares about my

The team at Fetch really cares about my pets and give are able to assist me with any issues I may encounter. I particularly enjoyed speaking with Customer Advocate Specialist Janice Memory.

Insurer: Fetch Canada

By: Gabriel

Useful
June 30, 2022

The team at Fetch really cares about my…

The team at Fetch really cares about my pets and give are able to assist me with any issues I may encounter. I particularly enjoyed speaking with Customer Advocate Specialist Janice Memory.

Insurer: Fetch Canada

By: Gabriel Galand

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