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Insurer: Trupanion Canada
By: Teresa
Great Job Trupanion
Excellent customer service. Phone call to check in on pet. Always friendly voices from your phone agents
Insurer: Trupanion Canada
By: Marilyn
excellent rates and friendly staff.
excellent rates and friendly staff.
Insurer: Trupanion Canada
By: Jill
Healthy Paws is stellar — covered a $9k emergency puppy surgery!
Thank goodness for this pet insurance! Our puppy had 10 minutes with a new toy and unbeknownst to us, swallowed a good sized piece. Two days later he is almost at death’s door with a blockage, and we had to rush him to the emergency animal hospital. Right then and there, they put a $10,000 hold on my credit card. It was terrifying to know how critical my pet’s health was and also scary the cost of care they told us he needed. Thankfully, his stomach surgery was a success and he’s back to his old goofy self. But then I was bracing myself for a potential back and forth to get the insurance to reimburse because we’ve all heard the horror stories of finding out what’s REALLY covered! I was so happy to say that it was easy and they paid the vast majority of our $9000 final bill (we have 80% reimbursement coverage). It was fast and easy — just upload the itemized invoice and the check arrived a week later— and they even checked via email to see how our pup was doing! Color me SUPER impressed. I have told everyone I know to get their pet covered by Healthy Paws. I never take the time to write reviews like this but they truly deserve it!
Insurer: Healthy Paws
By: Layla Soares
Very pleasant and informant
Very pleasant and informant
Insurer: ManyPets
By: customer
Always helpful!
I have had to file a few claims for my adult dog, and they have been paid quickly and smoothly. When I was going to pick up my new puppy this past weekend, I called to activate my breeder certificate so that my puppy would be covered when the breeder left the house to meet me. We were traveling from Virginia to Massachusetts with my new baby and I wanted to make sure she was protected if anything happened! Trupanion has always been incredibly responsive and everyone I’ve talked to has been warm and friendly.
Insurer: Trupanion
By: Kristin Neal
Healthy Paws is the best
Healthy Paws is the best! During a recent bout of IBD the medical bills for my Husky/Shepherd mix racked up quickly. Healthy Paws paid their fair share quickly with no hassles at all. In fact, after about the fourth check they wrote and asked how he was doing just to make sure he was ok. Now that's good service! At this point I'm sure they've paid me more in reimbursements than I paid them in premiums, but they've never complained. (Oh, and they did the same thing for my last dog...a 14 year old GSD with multiple health issues). I wish my own health insurance were this good.
Insurer: Healthy Paws
By: Lee McIntyre
Trouble free claims experience
My experience with Healthy Paws has been very positive. Like any insurance product, you never know how well it will work until you need it. We have maintained coverage for our dog and cat for 6 years, and never really needed it until this year, when our dog Hammy tore a knee ligament and needed surgery to repair it. After we met the annual deductible, Healthy Paws paid their share of the remaining bills with no trouble at all. The vet also prescribed medication to relieve arthritis in Hammy's other knee, and this was covered by insurance too. Claims are paid very quickly via direct deposit, and customer service is helpful and friendly when needed. The "preexisting conditions" exclusion is disappointing, and annual rate increases are never fun, but I suppose that's standard practice for the industry. Overall the insurance does the job I want it to do, which is to make it easy to keep our pets healthy and happy.
Insurer: Healthy Paws
By: Matt Dittrich
A great pick for insurance!
Pets Best is excellent with communication on claims status. Their coverage is fair and their customer service (especially the chat feature) is super helpful!
Insurer: Pets Best
By: Josh