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It has been 2 months since I filed a…
It has been 2 months since I filed a claim. Going back and forward. First, they decided to call it a pre-existing condition which they apologized for 4 weeks later as a mistake. They are asking over and over for more medical history even though they received all of it. I am so sick and tired of this nonsense. Such a little thing as an allergic reaction and a few hundred dollars treatments They obviously do not want to pay, I can only imagine if anything more serious happens!!!!! I am ready to choose someone else. I was insured with them for 5 years and I have 4 animals but never needed an assistant. They have no problem raising my premium each year!!!! I do not wish anybody to go through this nightmare.
Insurer: Embrace
By: Petra Mertl
Cost and benefits
We have been researching policies for River since he was a 12 week old puppy. We decided on the Many Pets policy because we feel it will meet our needs well.
Insurer: ManyPets
By: Slb
Good for wellness not so much for emergency
This insurance was great when my puppy needed all her shots, etc. Now she's 11 months old, had an accident while playing which required a visit to an emergency vet hospital. My bill was over $700.00 but I was only reimbursed less than $90.00. I got the accident and illness rider for just this situation and I am not satisfied. I am actually thinking about dropping this rider.
Insurer: Pets Best
By: Tony Ambricco
So far it seemed to be simple and easy…
So far it seemed to be simple and easy to sign up but once I signed up I didn't know where to go next I didn't received any information stating What to do other than transfer records over.
Insurer: ManyPets
By: Julie
Quick
Quick, easy to navigate claim and efficient!
Insurer: Embrace
By: Robin
Great service
Great service! Excellent pet insurance!!
Insurer: ASPCA
By: Terri
Easy Peasy
Submitted my claim, there were no questions asked and payment was processed quickly. Easy and stress free.
Insurer: Pets Best
By: Martini Cantler
Pathetic Part 2
Pathetic Part 2 Well, we did as your response to our original "Pathetic" review, we called your customer service. They claimed it was denied because of our Bulldog having "Stenotic Nares". Hmmm, to correct Stenotic Nares the dog would have to have his nostrils widened via surgery. Every Vet web site outlines this quite well. As previously noted in our original "Pathetic" review our dog needed a reduction in soft palate. Below is taken from his ACTUAL MEDICAL RECORD ON THE ENCOUNTER DATE ... Physical Exam: 5) Respiratory: Increased upper respiratory noise, elongated soft palate, MILDLY stenotic nares – no Nasal discharge tracheal palpitation unremarkable, pulmonary auscultation clear bilaterally with referred laryngeal sounds Plan Recommended palate resection Hmm, don't see any mention of "Stenotic Nare" surgery... maybe because his assessment was MILDLY. And, by the way, he did have a Palate resection. Now we are waiting for you to send us your "appeal" form. I'm assuming you will be getting a "Pathetic 3" soon after. Hey... just a thought regarding customer service... call our Vet... she would be more than happy to educate you
Insurer: Pets Best
By: Matt
When our dog had a seziure we took him…fast and easy!
When our dog had a seziure we took him to an ER Vet. We sent in all the paperwork and Embrace took us step by step. They made a stressful time much easier. They are very fast! I don't think I've had an easier time with insurance!
Insurer: Embrace
By: Jennifer Shearouse