210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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easy to enroll however it says there is…
easy to enroll however it says there is no payment due
Insurer: MetLife
By: Annette Brooks-Taylor
Pain free and easy claim process
Filing a claim was really easy and I received exactly the amount back that I was expecting. I couldn’t have asked for it to go better.
Insurer: Spot
By: Kelly
Transparent, friendly, and helpful!
I called Fetch to get more information about their pet insurance after rescuing a new dog, and I was lucky enough to speak with Amanda Mello. She was so friendly, relatable, and made me feel comfortable asking my many, many questions. She was so knowledgeable and made me feel very comfortable with what Fetch had to offer. With a previous pet, I had a different pet insurance carrier and was considering sticking with them out of familiarity, however, Amanda singlehandedly earned my trust and I switched to Fetch. I also called 2 other pet insurance companies and the transparency, clarity, and confidence I felt about Fetch was strengthened after discussions with those other carriers. I emailed a follow-up question to Amanda and she responded very quickly and made the adjustment to my quote and I promptly signed up for the policy! I'm a new customer, so I don't have experience yet with claims and coverage yet, but the onboarding process and what it looks like Fetch will cover sounds great. Thank you to Amanda for all of her help!
Insurer: Fetch
By: Steph
When I first signed up with Pets Best …
When I first signed up with Pets Best loans were processed within a week and reimbursement too. Now it takes almost a month for claims to be processed and paid. Otherwise it is a great Pet Insurance.
Insurer: Pets Best
By: Linda Denny
Claim Process
Claim process was very easy to complete.
Insurer: Spot
By: Kathy Myers
We have one dog and three cats insured…
We have one dog and three cats insured by MetLife, and we have never once regretted it. The times we have taken out pets to the vet for check-ups or if an emergency, MetLife has had our backs. We use the App and once we have paid the vet bill, I immediately submit the bill to MetLife via the app and await reimbursement, per our insurance agreement. This last pet visit to the vet was on a Wednesday, and I submitted that same day, and received the funds in my bank account the following Friday. I would recommend everyone to please get MetLife for your pets, and for your own peace of mind.
Insurer: MetLife
By: Mark C
Ease of submitting claims
Ease of submitting claims
Insurer: MetLife
By: customer
I had recently submitted an Emergency…
I had recently submitted an Emergency visit claim and Vet Follow up visit claim within the last week and just received the follow up responses. Thank you to the Spot Insurance team for making this pet owner feel their choice was worth it and right for our family’s needs.
Insurer: Spot
By: Bernie in AZ
Doing what they say they do
So far I have no complaints. Fast refunds after I submit claims. They have covered what they said they would cover.
Insurer: MetLife
By: customer
The approval of the claim
The approval of the claim, excluding the payment, requires a duration exceeding one month.
Insurer: Pets Best
By: Kunhan Wu