219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt and informative service
In the past year, myself, and other members of my family were looking for new and renewed insurance. The properties were not 'cookie cutter' and therefore we had questions. The virtual chat was instant service and then, when transferred to a live chat agent to answer the more detailed inquiries, service was prompt (aka immediate), friendly and informative. We are pleased with the coverage options available and the great policy prices. I have since recommended Sonnet Insurance as an option to others who are looking at their insurance needs.
Insurer: Sonnet
By: Morgan
For several reasons
For several reasons, I am unhappy with this service, one being a claims experience, the others being unable to speak to a representative without unimaginable hold times, and being redirected to folow up via on line, and then disconnected by a voice prompt, yes, during normal business hours as indicated by the voice prompt. The app that I had downloaded is useless, not to mention unable to upload to submit a claim, as I have attempted several times now and after receiving several errors, I have to give up. I have this service payroll deducted and signed up through my employer, but am so very disappointed in this service I am looking elsewhere for coverage for my 7 members of my family. Hearing the words of "we are experiencing an unusually high volume of calls right now", is not an answer or a solution.
Insurer: ASPCA
By: Esther
Waiting period disappointment
I was disappointed after learning of the 6 month waiting period for bone breaks (musculoskeletal injuries) the hard way after my dog broke one of his legs. I wish I shopped around for an additional two or three other insurance companies. Of course, I later found AKC to have a better policy that was cheaper than what I committed to with Figo.
Insurer: Figo
By: R. Ramirez
When i look the review that was one…
When i look the review that was one year ago its not good going online for your car insurance but my previous insurance,instead that my monthly will getting low every year that i renew to them its keep getting high so i tried to change my car insurance and go to sonnet.im bless that my decision are right the price is fare and it so easly to change your policy i don't need to wait till morning if i want to change my policy best decision that i did seen we are still in pandemic.i love the service to much thanks sonnet
Insurer: Sonnet
By: Julius
Spot was one of the few pet insurance companies that...
Spot was one of the few pet insurance companies that will help cover spay/neutering,dental,vaccines....the registration was easy and their app is simple to use.
Insurer: Spot
By: Kathy Statler
You do pay out on claims with little hardship or barriers placed on the insured.
You do pay out on claims with little hardship or barriers placed on the insured. I have had various other insurance plans for other things and most companies make it very difficult to get reimbursed. That is not the case with Trupanion. Submitting and receiving payout on claims is very simple and easy.
Insurer: Trupanion
By:
Trupanion for the win!!
We’ve never had a problem with any of our claims. Our vet submits them and within minutes Trupanion is texting me to let me know that they received it and they started the review process. Super easy and efficient. I would and have recommended Trupanion to many other pet lovers??
Insurer: Trupanion
By:
We have not made a claim yet but your responses and your insurance does give us a peace of mind if anything would occur.
We have not made a claim yet but your responses and your insurance does give us a peace of mind if anything would occur.
Insurer: Trupanion
By: