154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Scam insurance
Do not buy. Everything falls into "not covered" for them. Even perfectly outlined first vet visit was not covered because they themselves put it in a different category. The money they were supposed to cover initially (around $400) included some tests and medication which, again, they wrote off as something else as to not pay for it. You get reimbursed for a stool sample per year, that's it.
Insurer: Nationwide
By: DoesntMatter
Not what it used to be
I’ve had Pets Best for several years, with four different dogs. Unfortunately, things have changed dramatically with underwriting and customer service for the worse. The final straw was denial of a claim for a broken tooth. Yes, I’m sure my dog chewed on something too hard and broke a molar. They denied the claim, stating that the condition was “caused by periodontal disease”. Other claims have been denied for reasons that I believe is due to aggressive pursuit and twisting of the “fine print”. The customer service is atrocious. The recording informs you that your wait time for help with a claim or exiting policy is a minimum 30 minutes, and to cancel a policy is 45. To get a new policy? Yeah, 10 minutes. Over the years, Pets Best was a good company overall for what pet insurance is for. Now I believe it’s been taken over by nothing more than bean counters.
Insurer: Pets Best
By: David D'Agresta
User friendly
User friendly. Excellent customer/claims service.
Insurer: Trupanion
By: Richard Ruthfield
Their advertising is accurate
I was happy to find a dog insurance at this price Have not used it yet Let you know when I do
Insurer: Pumpkin
By: Linda
The plans are easy to understand
The plans are easy to understand
Insurer: MetLife
By: Kelley Page
Insure Your Pets! You never know....
My Bull Mastiff had to be rushed to the Emergency Room because she ingested toxic plant material while playing in the garden. Thank you Trupanion for working closely with the Veterinary Clinic to process the insurance claim in real time. I am so glad that I made the decision to invest in this policy. The patient is home now and doing well!
Insurer: Trupanion
By: Trina
Can't have 4 pets on one plan makes it…
Can't have 4 pets on one plan makes it tedious
Insurer: MetLife
By: claire hilton
VCA Kaneohe & VERC
Our veterinarian’s office & the specialist filed the claim for us.
Insurer: Trupanion
By: Debra
Easiest and fastest experience…
Easiest and fastest experience submitting a claim. I did it in under 5 minutes from my phone and received approval in less than an hour. Absolutely outstanding!
Insurer: Embrace
By: Sarah M