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Anna Walatt was amazing
Anna Walatt was amazing! I had spoken to a few representatives to discuss different aspects of the same issue. My questions got answers but I didnt have complete confidence in them. However, when I got Anna she was much more pleasant. I went over all the information I was previously given. She was extremely patient,knowledgeable and personable. She even went out of her way and did something extra that none of the others offered. Please acknowledge her great customer service by placing a commendation in her records. She is definitely a great asset to your company!
Insurer: Fetch Canada
By: Barbara
Great Pet Insurance
I’ve had this insurance for 2 1/2 years now since I got my dog. They have been great. Last year my dog had some health issues so she was at the vet a few times. It was so nice to have a low deductible and then get money back. She has only been once this year for her regular check up and shots and the experience going through her insurance was just as easy and reassuring. It’s been a life saver having this and saving money on some higher priced vet visits.
Insurer: Pets Best
By: Allison
I have used other pet insurance…
I have used other pet insurance companies but ASPCA is by far the best.
Insurer: ASPCA
By: Gerald Maciel
Clay was wonderful
Clay was wonderful, efficient, fantastic! 😃. He answered all my questions and answered me thoroughly I can’t say enough. He took care of my boys I appreciate it
Insurer: Embrace
By: C Bass
Great customer service
Great customer service!!
Insurer: ASPCA
By: Summer May
Fast processing of claim
Excellent follow up and processing of claim
Insurer: Figo
By: Wilfredo arban
Great Experience
I signed up for Healthy Paws insurance when we first got our puppy, 4 years ago. She hasn't had any serious medical issues so had not had to file a claim until recently. Edie unfortunately punctured her eye causing an ulcer. Being a Boston Terrier, her eye would not heal on its own and required surgery to try and place a graft to assist in it's healing. That surgery was pricey ($3k) and was unsuccessful which then required another surgery to remove her eye (another almost $4k). It was a stressful and traumatic experience for all of us and I was equally stressed about filing my first claim and how it would go However, Healthy Paws made a stressful part of a stressful experience, so easy and stress free! They even emailed to follow up on how Edie was feeling after her surgery. Highly recommend!
Insurer: Healthy Paws
By: Sonya
Couldn't be happier
We've used Trupanion for nine years and have had consistently excellent service and quick payment of claims. Easy access to real, caring humans makes all the difference. Keep up the great work!
Insurer: Trupanion Canada
By: KDS
It takes WAY TOO LONG to process…
It takes WAY TOO LONG to process claims. Paperwork/explanation finally comes and it is weeks before I receive payment reimbursement.
Insurer: ASPCA
By: June Schultz
Helpful in getting only what I need
Helpful in getting only what I need
Insurer: ASPCA
By: Jennifer Schlotterbeck