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Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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BIG DISAPPOINTMENT!!!!!!!!!
I have been with this company for many years for my 3 dogs. Every year the price increases several hundred dollars per dog eventhough there has been no major issues. My 11 yo dog had a mass growing on his cheek and the vet determined that he has an infection in his gums and 2 teeth needed to be removed. Prior to this, the vet did not see any issues with his mouth/teeth. We had the surgery for him and removed the 2 teeth. I filed the claim and it was completely denied because they said I had to have had his teeth cleaned 13 months before this issue, not the same day as the surgery. Well if I could have forseen the future to know that he would have issues with him gums/teeth, I would have. They said anything going forward regarding any issues with his teeth or gums would not be covered at all. Sooo I am paying over $1000 per dog per year for what exactly??? Plus a $500 deductible. At this point, I do not even spend $1500 yearly on any health issues. This company used to be good but unfortunately has gotten greedy and is putting profit over care of animals.
Insurer: Pets Best
By: TO
One of the top companies
Very easy to apply to, great rates, and the online access makes usability easier. I think the one thing to improve sonnet would be to create an app to make managing insurance policies easier :)
Insurer: Sonnet
By: Mitch
The insurance has eased the pain of the unknown. As we search for the cause, concerns and plan. It helps to know this is there
Thank you.
Insurer: Trupanion
By: Nancy
Fabulous customer service and never disappointed with the amount paid.
Have never been disappointed with the service. Would highly recommend Trupanion!
Insurer: Trupanion
By: Karleen
Fabulous customer service and never disappointed with the amount paid.
Have never been disappointed with the service. Would highly recommend Trupanion
Insurer: Trupanion
By: Karleen
They don't cover urinary infections …
They don't cover urinary infections stating its a pre existing condition. Lmao this company is a joke. Don't bother arguing over every claim with them. Waste of time and money
Insurer: Trupanion Canada
By: Dee Miller
Great experience
You guys are great and I tell everyone to use you! You pay out in no time at all and the claim upload process is extremely user friendly.
Insurer: Trupanion
By:
Trupanion
Very happy with Trupanion ! Added my 2 cats to my dogs policy . VCA payment was approved within less than 5 mins . Less of a headache for me to come up with money I don’t have . Highly recommend Trupanion.
Insurer: Trupanion
By:
The customer service people are excellent and once I got the hang of how pet insurance worked it seemed beneficial.
The customer service people are excellent, and once I got the hang of how pet insurance worked, it seemed beneficial.
Insurer: Trupanion
By: