216,974+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I haven't had any experience yet with…
I haven't had any experience yet with your company so it is hard to rate right now. I do like the information that describes coverage. I do hope I receive more information by mail.
Insurer: ASPCA
By: Patricia Shoemaker
Fantastic insurance
Fantastic insurance. Easy to understand and sign up for!
Insurer: ASPCA
By: Erin Rosasco
My tenant insurance premium was jacked…
My tenant insurance premium was jacked up way HIGH without any particular reason. Didn't had any claim or anyting. Thats why I left as far as I recall. The company I got it from later on was almost $20 less than Sonnet. It might be your pricing strategy to grab new customers, but truly breaks trust to deal with the company after 1 year. At least for me, I do not think I will ever get involved with Sonnet again.. had to rush and look for a new insurance provided in the second year. It was annoying. Other than that i was happy the one year i was with Sonnet. No problem.
Insurer: Sonnet
By: Fahim
no longer involved in condo insurance market
experience is great, customer service hotline staff is professional. It's too bad they stop covering condo/apartment insurance.
Insurer: Sonnet
By: Will C
You canceled my policy due to credit…
You canceled my policy due to credit score so I am no longer a customer however you call me a valued customer and keep emailing about once a month.
Insurer: Sonnet
By: Paul
Double billed my insurance one month
Double billed my insurance one month, could never get ahold of anyone to get it corrected after multiple call back requests and online chat support. Apparently this a common thing with this company from many friends who also held policies with Sonnet. All in all it was good while it lasted but would not recommend these guys. As soon as something goes wrong it is radio silence from them
Insurer: Sonnet
By: Nick
I needed ins
I needed ins, for my cat found best option
Insurer: ASPCA
By: Kieth Polacek
Speedy Reimbursement!!
First time using pet insurance and I was super impressed by the speed of my reimbursement for my dog’s well-check visit!!
Insurer: ASPCA
By: Vanessa Shannon
Reliable and Honest
I have had 2 occasions where my Golden Retriever was seriously ill. Healthy Paws covered the entire treatment and sent me a check within a week. They are reliable and honest.
Insurer: Healthy Paws
By: Gary Bernstein
Don't waste your money - Horrible!
Takes forever to have a claim processed. Then they deny almost everything, anyway possible. For instance, my dog had an ear infection when we rescued her as a puppy. Waited the period for "illness" coverage, filed claim and it was denied. Some 8 months later, she got another ear infection, submitted claim and it was just denied "as a pre-existing condition" from the original ear infection. An ear infection, in a different ear is a pre-existing condition, come on! Just cancelled my policy, and wasted almost a year of payments. Stay away, from this insurer!
Insurer: Pets Best
By: Vincent