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Pet parents across the U.S. and Canada have left over 224,430 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Figo Never Pays Claims - Fine Print Warriors
I am confident that the people at Figo do not care at all about our pets. In about a year of coverage, they have denied every single claim, stating each occasion for our visit to the vet is due to preexisting conditions (we made a really regrettable choice of switching to Figo from Healthy Paws because Costco was partnered with them and we trust Costco). They stick to the fine print with religious zeal, going so far as to say that a nail injury to a dog (injured when he slipped on the icy sidewalk) is on the same paw as a blister that he'd had 4 years ago so that somehow is a preexisting condition. I am quite certain that if a dog choked on a ball and we had to take them to the vet, they would say "well, he has allergies so this is a preexisting condition because it deals with his air passage". Put simply, Figo looks like a great deal because their premiums are lower than a lot of their competition, but they can afford to keep their premiums low because rarely do they every pay out. If they were a person and my neighbor, I would not trust them to watch my child, even for a minute.
Insurer: Figo
By: Nik
You all are amazing!
You all are amazing!! I tell everyone adopting a fur baby about you!!
Insurer: Trupanion
By:
With Trupanion you can give all your attention to your sick pet and not worry about the cost.
With Trupanion you can give all your attention to your sick pet and not worry about the cost.
Insurer: Trupanion
By:
Very fast approval and when I had questions it was easy to reach customer service and they were great to talk to.
Very fast approval and when I had questions it was easy to reach customer service and they were great to talk to.
Insurer: Trupanion
By:
Trupanion makes it very easy to submit claims and their response time is very quick.
Trupanion makes it very easy to submit claims and their response time is very quick. If there is an issue, their customer service is friendly, willing to help and efficient.
Insurer: Trupanion
By:
Trupanion has made care for my aging dog possible.
Trupanion has made care for my aging dog possible. The claim process could not be easier.
Insurer: Trupanion
By:
Trupanion has continuously made it easier to submit claims and has been fair in their decisions for as long as I can remember.
Trupanion has continuously made it easier to submit claims and has been fair in their decisions for as long as I can remember. My only hesitation is that the price increases every year, but to their credit, it¡¦s not been a significant increase from year-to-year.
Insurer: Trupanion
By: