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From frustration to totally calm! Thank you Adam Altman!
I was totally frustrated and ready to cancel Gracies pet insurance policy. That is until I had spoken to Adam. He spoke to me in a clear , comforting easy to listen to voice and explained everything on filing a claim to me. He answered all of my questions and made sure that I understood how to file a claim and how Fetch ins. Works. Adam had calmed me down. So instead of canceling my pet ins., I am staying with you. Adam is definitely an asset to Fetch Pet Insurance. Thank you so much Adam.
Insurer: Fetch
By: Bev
From frustration to totally calm! Thank you Adam Altman!
I was totally frustrated and ready to cancel Gracies pet insurance policy. That is until I had spoken to Adam. He spoke to me in a clear , comforting easy to listen to voice and explained everything on filing a claim to me. He answered all of my questions and made sure that I understood how to file a claim and how Fetch ins. Works. Adam had calmed me down. So instead of canceling my pet ins., I am staying with you. Adam is definitely an asset to Fetch Pet Insurance. Thank you so much Adam.
Insurer: Fetch Canada
By: Bev
Your email was very informative and…
Your email was very informative and easy to use! I've insured several pets over the years and was disappointed at how quickly their costs increased without taking notice of how many years I've been a client!
Insurer: ManyPets
By: Jones
Clear, easy, and comprehensive!
Very easy to purchase the insurance, and ManyPets made it very clear what we were and weren't getting with our plan. We opted for the more comprehensive coverage along with the wellness plan, and it seems like good value. Clarity is kindness, and I feel confident that we're covered if we need it.
Insurer: ManyPets
By: Regina
Talking on the phone
I think u will do a great job. I have not had the chance to get to know u yet
Insurer: ASPCA
By: Cynthia Napier
I don't know what I would do without…
I don't know what I would do without them. Because of Pets Best I'm able to get proper care for my precious dog. I'm so grateful
Insurer: Pets Best
By: Darcy Andersen
Pet insurance is for the wise
I bought insurance for the stray kitten I recently took in after a friend persuaded me that it was a wise move. Thinking I wouldn’t need it for a long time, I went with ManyPets because the deductible was affordable and the policy coverage seemed comprehensive. Well I am so glad I did, because Moo got sick literally ON the day of my first policy, and I had to take her to the emergency vet. When I noticed how unwell she was, I knew that a trip to the vet was somewhat urgent, but given the insanely ironic timing, and being a grad student, I was worried about how I would pay for a vet bill out of pocket and I didn’t know if I should wait until midnight to take her, or if my policy wait time had expired yet. So I called ManyPets customer service and was placed with Kate from the ManyPets US team and explained the situation. Kate is literally an angel on earth. She took the situation to heart, demonstrated so much compassion and concern for Moo, and worked diligently to confirm and reconfirm that I was safely outside of the waiting period. She really made it a personal mission to ensure that I could take Moo right away without the consequences of ending up with a potentially large emergency vet bill. Being a puppy mom and a mom-mom herself, I could tell that Kate really really sympathized with the unique and unfortunate situation. She even sent me a follow-up email letting me know that she was keeping me and Moo in her heart and was open to receiving an update! Though I caught it in time, Moo ended up needing significant overnight care, so I am so grateful for the timing of everything because waiting could have really changed the situation. The situation was traumatizing enough, but Kate really saw me through it and I’m so grateful. So many people would just give a quick answer, not caring about the profound impact the consequences of an emergency vet bill could have on a person financially if they were given the wrong answer. I’ll be submitting a claim soon and hope & suspect all will go well. I’m so grateful that I chose ManyPets for Moo & especially, that I had Kate on my team through this situation <3
Insurer: ManyPets
By: Nadia Blanchard
Detailed coverage and priced right
Detailed coverage and priced right
Insurer: ManyPets
By: customer
Trupanion is THE best we have had our…
Trupanion is THE best we have had our pets insured with them for many years and they have never let us down. Always so kind and compassionate during our most difficult moments Thank you
Insurer: Trupanion Canada
By: Sandra Moxey-Molnar
misleading service provider and unable…
misleading service provider and unable to make changes after 30 days
Insurer: Trupanion
By: George Hunt