154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 21, 2022

Figo will deny every claim you make

Figo will deny every claim you make as a "pre-existing" condition and make you fight to get the claim made. They scour your pet's medical records for anything even remotely related to the claim and they deny based on "pre-existing condition". Then, when you push back they will straight up lie and gaslight you. They seem to intentionally make it as difficult as possible to get a claim approved so that you'll give up. Despite my cat not showing any past symptoms or diagnosis related to claims I've made they have denied them. Then, when I point out they are wrong, they changed their story. They have given me three different reasons for denying my claim. Don't waste your money on this scam of a company.

Insurer: Figo

By: Jessie

July 21, 2022

I have been a customer for more than 10…

I have been a customer for more than 10 years and finally a friend I referred mentioned the $25.00 referral fee. I have been back and forth on several calls and have gotten nowhere fast. Why after my 10 years of loyalty and more than $25,000. can't I get a small referral fee of $25.00 I am quite disappointed

Insurer: Trupanion

By: Iris S

Verified July 21, 2022

AFFORDABLE RATES

The cost was 50% cheaper compared to other companies, for the same benefits. I have been searching for years to find "Affordable" Health Insurance for my middle-aged Fur Grandbaby and was unsuccessful until now. Now my baby is covered if something should occur. Thank you Many Pets! So glad I found your company!

Insurer: ManyPets

By: Solo Bamba

July 21, 2022

Pets Best Review

We have have had Pets Best for almost a year now. And so far it has been wonderful. We get reimbursed in a timely manner and for the expected amount.

Insurer: Pets Best

By: Robin Jennings

Verified July 21, 2022

ACL/CCL Coverage - Easy and Fast!

When my dog tore his CCL (ACL) at age 3 I was very concerned that we would not be able to afford his surgery and his rehab that would help optimize his recovery. We got Healthy Paws pet insurance when he was a puppy and thankfully that covered everything up to 90% after we met our deductible (met this very quickly with the cost of surgery). Not only did they easily cover the surgery without any push back but they also have been covering his physical therapy. They covered physical therapy both before surgery (water treadmill and laser therapy) to keep him strong before surgery and now they have continued to cover physical therapy after surgery. The surgery was 4700 dollars and they covered 90% of this and then PT is about 1000 dollars per 8 sessions and they are also covering 90% of this. We uploaded our bill and vet notes on the day of surgery and I had a direct deposit within days into my bank account for the reimbursement. Over the years they have also been easily putting minor issues towards his deducible without pushback (allergies, a skin infection from his seasonal allergies, etc.). I cannot recommend getting pet insurance enough - it has helped us so much through this surgery.

Insurer: Healthy Paws

By: Steph

Verified July 21, 2022

Our puppy gave us a scare …

Our tiny puppy gave us a scare and needed evaluation for a possible blockage in her gut and treatment for a urinary infection. We had a great experience with our vet and with Embrace. I feel confident that we'll have the support we need in the future.

Insurer: Embrace

By: MARY HUNTER

Verified July 21, 2022

While ASPCA is a good pet insurance

While ASPCA is a good pet insurance I really don't have enough experience with ASPCA pet insurance to give 5 stars. I gave 3 star's because even though I pay for 90 percent coverage I am a little disappointed in how they calculate what they will reimburse me

Insurer: ASPCA

By: Mary Hodge

Verified July 21, 2022

very easy and stress-free process

very easy and stress-free process, loved it so far

Insurer: ManyPets

By: samantha

July 21, 2022

Definitely the best!

I've had policies on my 3 dogs for several years and not needed them. This past year I had one dog require emergency surgery and now another with an undiagnosed mobility issue that is requiring multiple visits and different types of treatment. So far pets best has been very easy to work with and not given me any hassle about the multiple claims. I had another insurance prior to pets best that really makes it clear how much better the coverage is with pets best. I recommend them to everyone I know!

Insurer: Pets Best

By: Bethany Linden

July 21, 2022

I cant tell you how much I love this…

I cant tell you how much I love this insurance. They have saved my little Pee Week life. At 1 1/2 years old he was diagnosed with cancer. If it was not for knowing they would pay the bill I would have had to let him go. I could not have afforded the treatment. They paid quickly. If there was every a slight delay they let me know immediately.

Insurer: Pets Best

By: Taelene Knight

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