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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always helpful patient warm and supportive.
Always helpful, patient, warm and supportive. Whoever hires for Trupanion's staff really goes above and beyond to find the most lovely people. Always quick to respond to claims, and helpful.
Insurer: Trupanion Canada
By: Nichole
Newbie dog owner
Because of the ease of signing up but I donât know your potential or your history si waiting to see.
Insurer: Trupanion Canada
By: Donald
Quick and Accurate
Claims always processed quickly and accurately.
Insurer: Trupanion Canada
By: Theresa
Excellent customer care and service.
Excellent customer care and service. This is a rare pleasure these days. We were reimbursed under five days. Hassle free! The staff are absolutely amazing and truly care!
Insurer: Trupanion Canada
By: Maria
Excellent experience with agent
Excellent experience dealing with Jackie, the agent I connected with on the phone. Thorough and very helpful.
Insurer: Trupanion Canada
By: Bruce
Extremely pleased with cheerful prompt assistance I receive when contacting Trupanion care.
Extremely pleased with cheerful prompt assistance I receive when contacting Trupanion care.
Insurer: Trupanion Canada
By: Robin
Very glad I got Trupanion for my puppy
Itâs so easy, you pay the vet directly and review the submission very quickly. When I have spoke to a representative they were friendly and helpful.
Insurer: Trupanion Canada
By: Christina
I’m very pleased that I received a…
I’m very pleased that I received a response very timely in regard to my claim
Insurer: Pets Best
By: Janna Hughes
Good service!
Well done on the customer service!
Insurer: Prudent Pet
By: Laura Pacific
40 year pet owner / first pet insurance purchase
Your website was clear, concise and easy to understand. I did not have to search for any detailed policy information. Everything was straight up and to the point. No hidden information. I have been a pet owner for over 40 years and this is the first time I purchased pet insurance as I have heard numerous horror stories. I will definitely spread the word at the dog parks that you seem to be THE ONE!
Insurer: ManyPets
By: customer