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Pets Best is great at communicating…
Pets Best is great at communicating their timeline for review of claims and providing detailed information after claim review is complete. Very transparent and friendly interface.
Insurer: Pets Best
By: Gordon Levitt
Trupanion bites
Trupanion bites. I just got notice that my dog's monthly fee will be increased 20% because of "inflation" (2% average). They have also found every single excuse not to cover our claims. Like, a UTI 4 years ago should not be a "pre-existing" condition to a current UTI. It's like me going to the doctor with the flu and the insurance saying "we won't cover that because you've had the flu in the past". Also, their "prices don't increase with age" claim is absolutely not true. They definitely increase prices as your pet ages. It's all on how you word it, folks! Absolutely ridiculous. The BEST part, is that all of us are locked in with Trupanion, because the moment we leave, we risk falling in with yet another awful insurance company that will mark everything as "pre-existing"...
Insurer: Trupanion Canada
By: CGaby
Without this insurance.
Without this insurance...my sweet babies would not have received such great care.
Insurer: Trupanion
By: Nancy
This is our first time to send a claim in .
This is our first time to send a claim in .I will see how the process goes.
Insurer: Trupanion
By: Deborah
TRUPANION HAS BEEN EXTREMELY HELPFUL AND RESPONDED VERY QUICKLY
TRUPANION HAS BEEN EXTREMELY HELPFUL AND RESPONDED VERY QUICKLY
Insurer: Trupanion
By: Mary
Trupanions representatives are very knowledgeable courteous and helpful.
Trupanions representatives are very knowledgeable, courteous, and helpful. Wonderful customer service.
Insurer: Trupanion
By: Theresa
Highly Recommend
Very straight forward, no nonsense and covers what we need
Insurer: Trupanion
By: Jennifer
Was a bit of a run around but was approved quickly after right person got on claim and vet office handled the filing.
Was a bit of a run around but was approved quickly after right person got on claim and vet office handled the filing. With my other dog, Anna, I'm getting a run around on the claim saying something about having to see if the dog has had any dental issues before. The dog has only turned a year old and hasn't had time to get dental issues...and she certainly wasn't born with a fractured tooth. It came from either a fall off porch stoop or from chewing on deer antlers I got at store. I'm waiting on claim to come thru so I can get her mouth xrayed too see if is all wrong that her tooth needs pulling. I give a 9 score for help with Lucy and nice folks helping but a very low rating on score with Anna's case, my toy poodle. Your office should have all off Anna's records from where she's been seen for eating leaves.
Insurer: Trupanion
By: Pat