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Answered all my questions
I called to ask some questions about insurance and I believe it was Bevin that answered the phone and was very helpful. Answered all my questions and reassured me so I purchased some insurance for my puppy
Insurer: Furkin
By: Marlene
Friendly and efficient
Friendly and efficient
Insurer: Trupanion Canada
By: Vijay
Excellent service as always
Excellent service as always
Insurer: Trupanion Canada
By: Joanne
Honestly the best experience with trupanion no issues and very quick response when I submitted my claim and fast with the reimbursement as well makes me feel so much better about choosing trupanion for my cat
Honestly the best experience with trupanion, no issues, and very quick response when I submitted my claim, and fast with the reimbursement as well, makes me feel so much better about choosing trupanion for my cat
Insurer: Trupanion Canada
By: Coalie
past experience with Trupanion
past experience with Trupanion
Insurer: Trupanion Canada
By: Gerald
I have had your ins since you were VPI…
I have had your ins since you were VPI -MANY YEARS & 3 dogs. I didn't know you covered prescriptions. Madyson is on a lot of Rxs - knees, cataracts, glaucoma, I collected, photocopied all her scrips for the past year - over $650 worth & submitted. I copied everything, the slips from the pharmacy, the bills from the vets, 11 pages worth, wrote a cover letter explaining ALL & specified/broke down everything to the penny. They paid on only the final Rx. Seriously? Didn't they even look at the other 10 pages? INCOMPETENCE! I'm supposed to do a separate form for EACH Rx? What a waste of my time/paper and yours! Further, when I call I can hear kids in the background, babies crying, kids playing. You're farming out to home-workers, right? Is this professional? Does anyone have a clue what the other side is doing? She's supposed to call me back within 3 days - do I hold my breath?
Insurer: Nationwide
By: SR
I was impressed with the customer service and product.
I was impressed with the customer service as a potential customer. All my questions were answered patiently and with detail. And the product seems extremely competitive and superior to the many other companies offering cat insurance. Hoping for the best.
Insurer: ManyPets
By: Michael
Best pet insurance value!
Best pet insurance value!
Insurer: ManyPets
By: Susan Daigle
I do NOT recommend ASPCA Pet Insurance…
I do NOT recommend ASPCA Pet Insurance and encourage you to exercise caution. Their claim that "an illness is no longer pre-existing after 6 months" has numerous loopholes for denying coverage. My dog was 5-6 years of age at adoption, his immune system was compromised and included ear, skin, and stomach issues. The first vet diagnosed "allergies" as the root cause of his ear and skin. This was without medical history. They proscribed months of allergy treatments (Apoquel; Cadi shots) and dehydrated dog food yet with recurring infections. I stopped all medications and put him on fish oil pills, probiotics, and a minimal ingredient dog food. He had no ear, skin, or stomach issues for 10 months. Following a day at the beach, his ears/skin were irritated resulting in an ear infection. APSCA denied benefits stating "allergies were noted 31 days prior to this policy coverage, although he went 10 months, allergies are OFTEN the root cause to an ear infection, are considered pre-existing" and will never be covered. There is no medical proof supporting ALL ear and skin infections are from allergies yet I was asked to prove they're not. This was another loophole for ASPCA to deny benefits. I immediately canceled my policy, I find them to be dishonest and strongly suggest you look at options such as Healthy Paws.
Insurer: ASPCA
By: Brenda Barnard
Really amazing customer service from…
Really amazing customer service from Lakeesha. She was very friendly and informative. Thank you.
Insurer: ManyPets
By: Bob Charles