154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 25, 2025

Wonderful insurancefor your pets!

This is by far the best coverage you can get! Just wish there was pre-existing.

Insurer: Trupanion

By: Diane

Verified August 25, 2025

Glitchy

My dog is on continuous medication - gabapentin. I have gotten refusals because I have not included a picture of the bag of the medication, bottle of the medication, ect. It’s in his records that he’s on this medication continuously. The app has also been very glitchy. I have to open and close it at least 3-5 times to make a claim

Insurer: MetLife

By: Erikka Elsbury

Verified August 25, 2025

Easy onboarding

Easy onboarding

Insurer: Nationwide

By: customer

Verified August 25, 2025

Spot Insurance has been amazing!

Spot Insurance has been amazing! I really enjoy this insurance company, the website is easy to follow and it is easy to submit claims and get organized with insurance paperwork.

Insurer: Spot

By: Mackenzie Keen

August 25, 2025

We have had Embrace for over 4 years…

We have had Embrace for over 4 years and have been very satisfied with them. The fact that we have coverage for our 13 year old dog is very comforting. They have paid for 2 different cancer surgeries and countless meds. Their website is very easy to navigate for claims, and all their staff is very friendly and helpful if you need to call. Highly recommend.

Insurer: Embrace

By: US

August 25, 2025

Easy-Peasy!

Very intuitive system with easy to understand prompts!

Insurer: Embrace

By: Sheila McKellar

August 25, 2025

Great customer service & sales team

Spoke with Samantha in customer service first, she was very nice and helpful in connecting me with the department I needed. Connected me with Amanda in sales as I wanted to add my new puppy to my existing policy. She was very kind and answered all my questions with explanations of coverages. She even sent me an email with all my fur babies policy due dates, which is rather helpful because I now have 4 fur babies. Would recommend Fetch to anyone looking for pet insurance.

Insurer: Fetch

By: Michael Bartko

Verified August 25, 2025

Spinal Surgery

My Dachshund had to have spinal surgery. I was so worried about making appointments and her medication that I didn't think about the bill until I got it. I had submitted the paperwork to Fetch and they took care of the rest. I'm forever thankful to Fetch!

Insurer: Fetch

By: Sue

August 25, 2025

Take your money and run because that’s…

Take your money and run because that’s what this company will do to you. Every emergency claim I put in is denied. They make up excuses saying my deductible ($150) is higher. The bill comes out to over $200 I think I’ve met the deductible and should be covered at this time…. NOPE! I’ve paid more money out of my pocket with this insurance than ever. They will never help your pets or your wallet. Typical insurance company.

Insurer: Figo

By: Michael Salerno

Verified August 25, 2025

Highly Recommended

Metlife Pet Insurance makes it super easy to upload claims in an efficient manner. Payment from Metlife is also easy as Zelle is used. So, the gap between submitting a claim and receiving payment is usually super quick. Also, compared to other pet insurance plans, Metlife offers reimbursement for a lot of conditions and procedures.

Insurer: MetLife

By: Roseann

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