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Serena was the best!!!!!:)))♥️🙏🥰and…
Serena was the best!!!!!:)))♥️🙏🥰and so were others that helped me to waive the 2 weeks for emergency care b/c I had current dog ins!:) tytyty!:) what a difference it makes when you have wonderful informed people who seem to love what they do!:))) Have a great day! And ty again!!! I’m on the phone a lot sooo Ik what good customer service is! And these people are an asset to your company!:)♥️🙏🥰Kimberly TRipputi ♥️
Insurer: ManyPets
By: Kimberly Tripputi
Service was kind and helpful
Service was kind and helpful. Overall very friendly and really ready to help
Insurer: ASPCA
By: Mackenzie Mace
They never cover anything for my dog…
They never cover anything for my dog and also took more then 3 months to decline claims!!!
Insurer: ASPCA
By: Yicell
Signing up for Many Pets was an easy…
Signing up for Many Pets was an easy process. Sending in both my dogs vet history was also easy, just attach as an email. Customer service was prompt and helpful. The rates were competitive.
Insurer: ManyPets
By: Kathy
great service
staff was great with my dog and real kind n professional
Insurer: ASPCA
By: Jonathan Bankes
It was easy to sign up and pay but…
It was easy to sign up and pay but haven't used the insurance yet.. so don't know what experience is yet.
Insurer: ASPCA
By: Renee Rick
I guess the insurance is good
I guess the insurance is good. Signing up with ASPCA was easy and quick. I found the entire experience confusing and dificult. This would be true of any choice-the biggest help I coud have had was a comprehensive comparison chart.
Insurer: ASPCA
By: Bea
Website mostly easy to use
This website was mostly easy to use. It choked a little bit on valid zip code, but I think this was because I used autofill. When I went back and entered it manually at worked just fine.
Insurer: ManyPets
By: Pam
The best of the best!
I have been using Healthy Paws for my two English Bulldogs for the past 6 years and they have been nothing short of amazing. Bulldogs are prone to health problems and my two are no exception. Once I hit my annual deductible, Healthy Paws covers 90% of most of our vet bills which has helped me tremendously on numerous occasions. They are super quick to complete my claims and reimburse me almost immediately. If I ever have a problem or dispute with any of my claims they listen to my concerns and even reversed a denied claim for me when realizing that there was an error. They are reliable, honest, friendly and extremely accommodating and I couldn't recommend them more! I sleep better at night knowing that no matter what, my fur babies are in good "paws" :)
Insurer: Healthy Paws
By: Jen
Disappointed
I researched pet insurances prior to getting our puppy & decided to go with Pumpkin. Even though they were more expensive than others they covered a little more & the reimbursements they said were quick. The first two puppy wellness fees (even though they only cover one) we were reimbursed within 2-3 days from the time I submitted the claims. I submitted the third puppy wellness visit with vaccines on June 22, 2022. It has been over 4 weeks & we have still not been reimbursed. When I spoke with customer service I was told 1, regular visits do not get reimbursed as quick as the wellness claims, & 2 they are doing internal & external updates. Not sure which one it is, but we are extremely disappointed & frustrated with this issue. I’m so sorry I have recommended this insurance to other people.
Insurer: Pumpkin
By: Lisa Kirkorian