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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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So easy to work with
So easy to work with! They made a difficult time with our sick dog much easier. The claims process is easy to use and they reimbursed us quickly. Thank you Trupanion.
Insurer: Trupanion
By: Wendy
I have been a client of Trupanion for…
I have been a client of Trupanion for over 8 years. Claims are processed quickly and efficiently. Reimbursement for claims are received quickly. If you need to speak with customer service representatives my experience has always been positive. Representatives are pleasant and very helpful.
Insurer: Trupanion
By: Michelle
App Doesn't Work@
The ASPCA app simply stopped working!!!!! How can any company that requires you to file claims get away with not having a working app???? Now I have to snail mail everything!!!
Insurer: ASPCA
By: Nancy McMillen
Always easy
Always quick with claims and so helpful to help with the stress of last minute issues
Insurer: Trupanion
By: Rebecca
I had my claim reimbursed within a week…
I had my claim reimbursed within a week of making it, cannot ask for much better than that. Easy to upload my claim as well!
Insurer: Pets Best
By: Bill A.
This company is the best vet insurance…
This company is the best vet insurance company by far. The process of downloading claims and receiving re-imbursment is fast and efficient. Their coverages are better than anyone else. I am so grateful to this company as they have covered by dog’s illnesses, lab, pathology and surgeries that would be very difficult for me to afford. I can’t say enough about this company. I wish my own health insurance was this good.
Insurer: Spot
By: Cynthia Shaw
The process was quick and easy!
The process was quick and easy!
Insurer: Nationwide
By: Delilah Nash
Everything is rejected and what you get…
Everything is rejected and what you get reimbursed is not worth it.
Insurer: Spot
By: Len
Not very accessible 
The app is not really accessible for visually impaired users and you try to submit a claim using a screen reader the screen just stops working 
Insurer: Embrace
By: Naeelah Murray-Genwright
The better pet insurance company out there
My 4 years old boy, Cheese, who unfortunately passed away after a series of ER visits due to diabetes complications. Pets best has been nothing but responsive, making the claim process quite a breeze. The last claim, which went toward euthanasia for my boy, was processed quickly and Pets best was courteous enough to go ahead and refunded me for the last month subscription, and also sent us a condolence card. Highly recommend Pets best, one of the best pet insurance company out there!