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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Vanessa was professional and nice to talk with but she could not solve my problem.
Vanessa was professional and nice to talk with, but she could not solve my problem. Every claim I send in is either a "preexisting or an allergy". Plus, every claim has a $500 deductible, which means I will never get reimbursed, unless it is a large claim. So I will be changing insurance at the beginning of the month.
Insurer: Trupanion
By: Leslie
Caims are processed and refunded promptly.
Caims are processed and refunded promptly.
Insurer: Trupanion
By: Josie
E actually responding to your question.
E actually responding to your question. All you representatives are genuine friendly and caring! Great attitudes.
Insurer: Trupanion
By: Gilbert
Chicoâs Insurance
Easy to submit and quick turnaround!
Insurer: Trupanion
By: Alison
Everyone at Trupanion customer service is great to include Kylee!
Everyone at Trupanion customer service is great, to include Kylee! You guys at one of the very best companies that I have dealt with in my whole lifetime--the way companies should be--great customer service!
Insurer: Trupanion
By: Deanne
Everyone I spoke to was terrific and caring as always
Everyone I spoke to was terrific and caring as always
Insurer: Trupanion
By: Cathy
Competence of material.
Excellent service
Insurer: Trupanion
By: Helen
Great service every time I call!
Great service every time I call! Caring people. Always mention our sweet puppy. Very personal and kind people. Thank you!
Insurer: Trupanion
By: Marie
Buddygoestonewfoundland is my baby!!
I had no worries! Submit invoice and a couple days later, accepted charges were reimbursed! Very acceptable! I always tout my experience with Trupanion!
Insurer: Trupanion
By: Kathryn
I have had very good experiences with Trupanion.
I have had very good experiences with Trupanion. Every customer service representative that I have talked to in the past two years has been very helpful. I wish you covered some of the expense of office visits.
Insurer: Trupanion
By: Deanna