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Rosie
No problems Very smooth
Insurer: Trupanion Canada
By: Stephen
Well I would usually pick #10 cause in the past everyone I spoke to from Trupanion made me feel assured but last 3 calls the people made me feel unsure and still nervous about my situation at the vet.
Well I would usually pick #10 cause in the past everyone I spoke to from Trupanion made me feel assured, but last 3 calls the people made me feel unsure and still nervous about my situation at the vet.
Insurer: Trupanion Canada
By: Michael
Simple and easy to choose
Easy to navigate and select the classification I was interested in.
Insurer: Trupanion Canada
By: Rita
Good experience
everything went ok
Insurer: Trupanion Canada
By: Lorraine
Awesome Service
Everything went smoothly. Direct billed to vet was awesome.
Insurer: Trupanion Canada
By: Todd
Great agent
Friendly agent who answered all my questions.
Insurer: Trupanion Canada
By: Ed
Trupanion supports true pet care!
I have received nothing but friendly, compassionate, timely service and support from Trupanion. I highly recommend you to every "pet parent" I meet! So glad that Molly and I have you on our support team!
Insurer: Trupanion Canada
By: Margaret
Very easy to understand claims process
Very easy to understand claims process
Insurer: Trupanion Canada
By: Stephen
Horrific Experience with this company
I was looking for insurance that offered more coverage so switched from Healthy Paws to Trupanion. Big Mistake. I called first to make sure there would be no pre-existing condition clauses before I did and was assured there would not be so I signed up and canceled Healthy Paws. My puppy had two incidents, one was when he ate through an electrical cord and the other was for shaking for some unknown reason. Trupanion decided these two incidents constituted a foreign body exclusion on his policy. Even after I verified prior to joining it would not be. There was never a foreign body found in my dog. His shaking ended up being from fear of an appliance in my home. Trupanion decided they would not cover any bill for foreign body because of those two incidents. Again, was proven he had NO FOREIGN BOBY. I was able to go back to Healthy Paws and they agreed, no foreign body. DO NOT CHOOSE TRUPANION. They lied to me, misrepresented themselves to me and falsely claimed my dog had a foreign body when all medical records showed he had not. The person I spoke to before deciding to switch from health paws to them stated he was one of the founders of the company to try to get me to sign up. I later found he was not. Total dishonesty. DO NOT CHOOSE TRUPANION, THEY ARE DISHONEST.
Insurer: Trupanion
By: Marie
Great customer support service
While I had trouble trying to secure a policy on your website due to a webpage malfunction, your customer support was extremely helpful in making it happen. They were courteous, answered all my questions in chat and directed me to a customer service number that facilitated the final transaction.
Insurer: ManyPets
By: Kathy P.