154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Horrible Customer Service
Horrible customer service. I requested change to our account and was told it would take 3-5 days. 3 weeks later company no one has reached out and company says will cancel request. I called and wait 30 minutes to speak with someone who tells me he cannot do anything. I ask to speak to a manager and when he gets on, he literally hangs up on me less than a minute into the call.
Insurer: Healthy Paws
By: PKim
Trupanion rocks!
So easy and the company has been true to their word with payments
Insurer: Trupanion
By: Steven
New customer review
So far we have no issues with trupanion. Will rate again as time goes on. Hopefully we will never need this service.
Insurer: Trupanion
By: Howie
Great service
Thank you for the quick turn around on all of my claims
Insurer: Trupanion
By: Robert
Best insurance for our sweet pup
Trupanion is great! Every interaction is easy and helpful. I only wish human insurance were so easy!
Insurer: Trupanion
By: Marta
Love Trupanion
Trupanion is great. Timely return of claims, flexibility of deductible and fairness with coverage.
Insurer: Trupanion
By: Jan
Teddy
Trupanion team handled my request and communication with me was solid.
Insurer: Trupanion
By: Khaled
Unbelievable I wish every business will be fast and clear like you guys thank you
Unbelievable I wish every business will be fast and clear like you guys thank you
Insurer: Trupanion
By: Mazal