217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding Customer Service
The representative was very helpful, patient and had no problem repeating my questions until I understood what i was purchasing. I greatly appreciated her outstanding customer service.
Insurer: Trupanion Canada
By:
Poor follow up to claims.
The claims have been approved in good time but payment of claims is slow. I have been waiting more than 10 days for the first of four to be paid out. An inquiry sent seven days ago has not had a response.
Insurer: Trupanion Canada
By:
Excellent
No hassle immediate service
Insurer: Trupanion Canada
By:
Great customer service and timely
Great customer service and timely
Insurer: Trupanion Canada
By:
Easy as pie
Claims experience is seamless. My vet submits the claim electronically and the money is back in my account within a few days. No hassle.
Insurer: Trupanion Canada
By:
Thank You Trupanion!
Trupanion is the easiest pet insurance ever! Bear had an unexpected dental crisis discovered during his routine dental cleaning - several abscessed teeth which needed extraction and are likely the cause of other symptoms. Trupanion coverage allowed us to move forward with treatment, and the claim was processed so quickly that my veterinarian was able to adjust our bill before we were even charged. I had NO paperwork to complete or refund to wait for. Trupanion always gives a clear explanation of what is covered, and during our five years of coverage the rate has increased a very small and reasonable amount. We will always use Trupanion for all our pets and highly recommend them!
Insurer: Trupanion
By: Kimberly
Amazingly creative at finding reasons to deny claims. Don't expect to ever get a dime from them.
I've been a customer for just over 4 years and they continue to amaze me with their creative ways to not pay claims. Most recent example is with my cat who needs dental surgery. It is like if your own dental insurance denied a root canal at age 40 because you had a cavity at age 5. Strongly recommend you look at ANY other pet insurance company besides Trupanion.
Insurer: Trupanion
By: Chris F
Quick Claim Processing
I have now filed three claims on this insurance, and each time, I have had the amount due deposited in my account very quickly.
Insurer: Pets Best
By: Lois
Easy to sign up
Easy to sign up. No claims filed yet so I don't know how they are for processing claims.
Insurer: Spot
By: Dawn