217,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,806 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,818 reviews

4.9
Healthy Paws

11,114 reviews

4.9
Fetch

5,454 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,902 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 31, 2021

Outstanding Customer Service

The representative was very helpful, patient and had no problem repeating my questions until I understood what i was purchasing. I greatly appreciated her outstanding customer service.

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

Poor follow up to claims.

The claims have been approved in good time but payment of claims is slow. I have been waiting more than 10 days for the first of four to be paid out. An inquiry sent seven days ago has not had a response.

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

Excellent

No hassle immediate service

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

Great customer service and timely

Great customer service and timely

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

great

great

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

Easy as pie

Claims experience is seamless. My vet submits the claim electronically and the money is back in my account within a few days. No hassle.

Insurer: Trupanion Canada

By:

Useful
October 31, 2021

Thank You Trupanion!

Trupanion is the easiest pet insurance ever! Bear had an unexpected dental crisis discovered during his routine dental cleaning - several abscessed teeth which needed extraction and are likely the cause of other symptoms. Trupanion coverage allowed us to move forward with treatment, and the claim was processed so quickly that my veterinarian was able to adjust our bill before we were even charged. I had NO paperwork to complete or refund to wait for. Trupanion always gives a clear explanation of what is covered, and during our five years of coverage the rate has increased a very small and reasonable amount. We will always use Trupanion for all our pets and highly recommend them!

Insurer: Trupanion

By: Kimberly

Useful
October 31, 2021

Amazingly creative at finding reasons to deny claims. Don't expect to ever get a dime from them.

I've been a customer for just over 4 years and they continue to amaze me with their creative ways to not pay claims. Most recent example is with my cat who needs dental surgery. It is like if your own dental insurance denied a root canal at age 40 because you had a cavity at age 5. Strongly recommend you look at ANY other pet insurance company besides Trupanion.

Insurer: Trupanion

By: Chris F

October 30, 2021

Quick Claim Processing

I have now filed three claims on this insurance, and each time, I have had the amount due deposited in my account very quickly.

Insurer: Pets Best

By: Lois

Useful
Verified October 30, 2021

Easy to sign up

Easy to sign up. No claims filed yet so I don't know how they are for processing claims.

Insurer: Spot

By: Dawn

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