154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 09, 2022

You’ll have to send your pet records 50 times. Then, they will deny your claim because they lost your records.

I don’t even know what the hell I am paying for. First cat had some problems. They said they didn’t have his records. I sent them the day I opened the policy. I then had to send them THREE MORE TIMES before they stopped sending me “Final Notice” emails on the claim. Ultimately, they denied the claim. Shocker. Second cat now has issues, AGAIN they don’t have his records and AGAIN I sent them on the day I opened the policy and then another time for good measure after the first fiasco. Now I am sending them ONCE AGAIN. I should have cancelled this scam policy after the first time I had issues with them. What a waste of money. Terrible customer service (they can’t even tell you what it is that they need when you call!). Policy number I24548399 (records were sent on 2/4/22, I have proof) Find another insurance company!

Insurer: Healthy Paws

By: Rachel H

Verified August 09, 2022

Hi I have not received a email about my…

Hi I have not received a email about my policy

Insurer: ManyPets

By: Merinda wills customer

Verified August 09, 2022

VERY KNOWLEDGEABLE CUSTOMER SERVICE

Everyone I have spoken to seems very knowledgeable about Many Pets USA! Fantastic customer service

Insurer: ManyPets

By: Robin

August 09, 2022

Wonderful to work with

We have had Embrace Pet Insurance since our Great Dane was born, he’s now 8 and working with them on his claims has been quick & easy. Their customer service is amazing and we have referred them to many of our family & friends.

Insurer: Embrace

By: Libby McDevitt

Verified August 09, 2022

So easy to set up and very cost…

So easy to set up and very cost efficient!

Insurer: ManyPets

By: jennifer bainbridge

Verified August 09, 2022

Trupanion is easy to submit claims and quick to process claims!

Trupanion is easy to submit claims and quick to process claims!

Insurer: Trupanion

By: Robin

Useful
Verified August 09, 2022

Hard decisions made easier.

Trupanion was kind, responsive and helpful when our dog needed surgery to remove a liver mass. It made a hard decision easy knowing we could afford the surgery with our policy. I have recommended trupanion to all my family and friends.

Insurer: Trupanion

By: Jill

Useful
Verified August 09, 2022

Painful legs/ lupus

Very proficient and helpful with all of the claims.

Insurer: Trupanion

By: Deniese

Useful
Verified August 09, 2022

Great job!

You have become a lifesaver. Everything submitted to you has been paid promptly without any problems. Thank you for being there when I needed you.

Insurer: Trupanion

By: Barbara

Useful
Verified August 09, 2022

All paws on deck

Zach explained everything very clearly

Insurer: Trupanion

By: Donna

Useful

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