224,598+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,598 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very satisfied
i an always grateful when processes go as planned. The claim, refund, and payment process was smooth and efficient. I filed my claim electronically, and within no time the refund came into my account; one week, maybe 2. No need to call Customer Service. Pleased.
Insurer: Pumpkin
By: Aline
Not What I Expected
The product didn't match the description at all. I was really hoping for better quality, but it felt cheap. On top of that, it took longer to arrive than promised, which just added to my disappointment. I can't say I'll be ordering from here again anytime soon.
Insurer: Trupanion
By: Scarlett Delhierro
The company was so good to me the I was…
The company was so good to me the I was talking to was great
Insurer: Sonnet
By: Sean
Above & Beyond
I had been to the Ontario Service Centre twice who informed me I needed to have the car insurance in my name before I could transfer ownerships from my deceased husband. Previously I had some information and some misinformation which is why I was turned away twice. My last interaction with Sonnet however was above and beyond my expectations. Over 4 hours on the phone with a very patient agent. I was so grateful. I could not believe the service I got. That's rare these days. I was actually thinking of switching insurance at one point, but this interaction changed my mind.
Insurer: Sonnet
By: Helen Rogers
Saved my twice!
My first Chiweenie, Ruca, got cancer and was in the hospital for 5 days with a bill of over $10,000.. Insurance paid 95% of the bill. My second Chiweenie, Sandy, got HGE and was in the hospital for 2 days and again, I got most of my money back. Both of those hospital stays would have had me in debt for years. Thank you Pets Best for saving my so much debt and allowing me to get treatment for my babies. I am a dog trainer and I tell ALL of my clients about Pets Best!
Do not fall for Nationwide's insurance…
Do not fall for Nationwide's insurance ssam. They lure you in while you have a puppy o to reasonable rates. Then one day, when your puppy is an adult, they "rape" you with charges. My bill went up 63% one year without any promise of not gouging in the he future. In other words, next year they can raise my rates 100%, And of course getting new insurance on an older dog is prohibitive. Shame in Nationwide. Do not fall prey to their tactics. I'm writing to the insurance commission.
Insurer: Nationwide
By: Barbie Bromberg
Poor process and unacceptable decline
I wrote this in the review previously but I was denied with my claim twice (once for the inability of Pets Best to secure summary records of my pet and second of denying a known accident as described in the vet records provided). The records was frustrating because I reached out to both clinics located in Wenatchee and East Wenatchee as a result of Pets Best stating the clinic was unresponsive. There were no attempts records by either offices. Once I was able to secure my pets records in a matter of 2 days with a simple phone call, those were submitted to Pets Best. Again, claim was denied due to EOB stating that the injury was not covered. This is a blatant abuse of policy coverages when a known injury was documented by my provider. I am continuing to work towards a resolution with Pets Best, otherwise I will be seeking litigation actions against the company to ensure others don't have to have this level of mismanagement of claims and lack of living up to the expected benefits of an insurance company. Unless resolved to my satisfaction, I will also start a social media campaign to bring this malfeasant action to light.