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Pet parents across the U.S. and Canada have left over 220,479 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If you have a pet
If you have a pet, it is best to have this insurance as an offset.
Insurer: MetLife
By: Yale Lewis
Spot Pet Insurance Finds Every Excuse Not To Pay
My experience with Spot Pet Insurance was an absolute nightmare once real veterinary expenses started happening. Collecting premiums every month was never a problem for them, but the second claims were submitted, the company suddenly became experts at twisting unrelated medical issues into “pre-existing conditions” to avoid paying. What made this even worse was the complete lack of transparency. Claims were denied with vague, generic explanations instead of clear evidence or detailed reasoning. Multiple unrelated conditions were lumped together under broad assumptions, and requests for line-by-line claim reviews or specific policy justification were met with canned responses that answered nothing. The entire process felt designed to frustrate customers into giving up. Instead of helping during an already emotional and financially stressful time, Spot created even more stress through delays, deflection, and blanket denials. The marketing promises and the actual claims experience felt like two completely different realities. If you are shopping for pet insurance, do yourself a favor and research companies with a proven history of honoring claims fairly. In my experience, Spot was far more interested in protecting payouts than protecting pets.
Insurer: Spot
By: Joshua
Quick and fast service for my Dane
My Dane got bloated, they were quick, easy and processed multiple claims. One claims they processed within 17 minutes. The money was transfered to my bank a couple days later. When your going through something like that, the last thing that needs to be on your mind is how can I afford this.
Insurer: Pumpkin
By: Brandi Stanfield
Good insurance
The people are nice . It's a good insurance
Insurer: Fetch
By: Phyllis Powell
Pet's Best is the perfect name!
My 3 year old Cavachon, Charli, has been suffering from stomach issues (nausea/vomiting) every morning for the last several weeks. So far, she's had 3 visits to our veterinarian and one visit to the ER. After blood tests, they found her Cortisol level was low, so she needed to be tested for Addison's Disease. The results were negative, which is good, but now she may need get an ultrasound as we are still seeking a diagnosis. I am sick with worry because I love her so much. However, having this incredible insurance has definitely eased some of my stress. All of these visits and tests are SO expensive, but knowing Charli can have whatever care she needs without tremendous financial burden is a great feeling. I filed 3 claims within the last 2 weeks and have already received reimbursement for all of them. Thank you SO much! PetsBest truly is the BEST!!"
Claims submission and claim processing
Very easy to submit a claim and processed quickly
Two angels
When dogs age out of our lives, the end is highly traumatic. Even worse is watching them go through the pain that disease brings them. Money is only one of the heartaches along the way, and having a bit of it returned for an animal's care is a big relief. Thanks for making this horrible process just a bit easier.
Excellent customer service
Pets Best has always been fair, convenient and expedient with claims and all other correspondence. The price is great for such great coverage and service.
The application was easy to use and…
The application was easy to use and navigate, will recommend to friends and familia. thank you!
Insurer: MetLife
By: Javier Vizcarra
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