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Great support over 14 years - highly recommend
Over the 14 years of our dog Lola's life Trupanion provided excellent support and I have recommended them to many new pet owners. After she had her first knee surgery the insurance paid for itself. After a 2nd knee surgery and cancer treatments we knew it was money well spent. I do not think that we could have given Lola the life that she had without Trupanion's support. To me pet insurance is about being able to give your pet the best care possible - not worrying about the costs of any tests or procedures they might need. If am not sure if/when we will be ready to have another dog. But, if we do we will most certainly be back with Trupanion. Thanks again!
Insurer: Trupanion Canada
By: Matt Rants
recent claims 8.8.22
I have submitted a few claims this policy year regarding some common issues my pet is facing. Pets Best was processed these claims in a timely matter and was clear in their explanations of coverage. I am content with this coverage and it is configurable to what you can afford which is nice.
Insurer: Pets Best
By: Michele Nowaczynski
Pleased with Pets Best.
So far all claims have been covered quickly. No problems so far. Grateful we bought a policy.
Insurer: Pets Best
By: Gail Seaman
The enrollment process is very easy
The enrollment process is very easy, price is reasonable and the live chat was very helpful
Insurer: ManyPets
By: customer
Ilona Gaspar is absolutely an amazing professional!!!!!
Ilona Gaspar was the person who attended me. I do not recall having someone explain something to me so well, so clearly and in such a kind and professional way, in years. Ilona took the time I needed to understand everything in order to make a decision. I have received all the information I was looking for and I was also told a number of useful things I wouldn’t even know I should ask. I especially appreciate not being rushed like we are everywhere else. What an amazing person and an exceptional employee Ilona is. Ilona was more than 50% of my reason why I chose your pet insurance company for my dog. THANK YOU ILONA and thank you to your company which hires such superb professionals with perfect customer service skills. Congratulations!!!!!!!!!!
Insurer: Fetch Canada
By: Marina Maksimovic
Busters claim
Quick and positive response on my claim. No hassle. 👍🏻
Insurer: Embrace
By: Steve Kompf
I researched so many plans and this was…
I researched so many plans and this was so quick and easy to join and this is the best insurance plan I have found!
Insurer: ManyPets
By: Sally Ezra
Over the life of the dog about $19K was…
Over the life of the dog about $19K was paid out in monthly insurance. About $900 was returned, as there was always a reason why they would not cover something. It started out at $100 a month, and is now $150. It would have been 1000% better to put that money in a bank account for vet bills. It is now the end of the dog's life, and I am furious.
Insurer: Trupanion Canada
By: H Martin
Unless you are experienced in insurance…
Unless you are experienced in insurance claims management, be prepared for delays and possibly denials. Know your rights. I’ve had two claims paid but only after a fight and on the last one I called the insurance commissioner. Read the coverages before you buy and know what preexisting means.The representatives are nice on the phone, but everything is handled by email.
Insurer: Embrace
By: Faith
Easy, Helpful & Quick
HIGHLY recommend ASPCA pet insurance. My dog has had so many issues- stomach problems, ear infection, eye infection... and they have made me feel at ease. I always get paid back extremely quickly when I submit claims. When I have had to call for customer service, a real person picks up right away and makes it so easy. They really care about your pets!
Insurer: ASPCA
By: Mallory