218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Natasha, CVT
Answered all of my questions without feeling rushed, I know exactly what my sweet boy is protected for, I know what I can change within 30 days, and Jonathan was just so pleasant and thorough on the phone :) Thank you!!
Insurer: Trupanion
By:
BEST Pet Insurance EVER!!
Always a smooth process and representatives are always so friendly and pleasant to deal with! This affordable insurance has made it possible for us to always provide the best care for our elderly kitties. I wish my own insurance was this fantastic!
Insurer: Trupanion
By:
Christmas saved.
We have a Boston terrier and his eyes are very big, he has had many issues because of this such as reoccurring ulcers. This time a ulcer developed worse than before and we continued to treat it same as the others. Thankful for pet insurance like Trupanion cause this could have been very costly. Meanwhile we ended back to the vet as the ulcer wasn’t getting any better and his eye ended up rupturing right there at the vet clinic. They took him in right away and he had to have his eye removed. They kept him for a day and half. If it wasn’t for Trupanion coverage we could have had a large expense before Christmas on our hands but they covered most of it! So thankful, and I highly recommend Trupanion it has saved our Christmas.
Insurer: Trupanion Canada
By:
Chloe
The staff are very knowledgeable to explain all the coverage for my puppy. They explain to me one by one so that I can understand my coverage.
Insurer: Trupanion Canada
By:
I have been very impressed with all Trupanions coverage's customer service and pricing.
I have been very impressed with all Trupanions coverage's, customer service and pricing. I have always had a really positive experience anytime I have needed to inquire about anything and their claims are handled in a timely professional manner.
Insurer: Trupanion Canada
By:
Helping pet parents!
Excellent, pleasant and clear responses explanations and reimbursements as appropriate.
Insurer: Trupanion Canada
By:
Easy helpful staff
Easy, helpful staff
Insurer: Trupanion Canada
By:
Trupanion
Easy enrolment process and great coverage
Insurer: Trupanion Canada
By:
Would give 10 stars
People rarely take the time to write good reviews. If the company does what it promises, we’ll that’s expected. I had two dogs (one has passed, unfortunately) with another insurance company. It has not been pleasant. When I got my first pet insurance policy, I really didn’t do a lot of research. Having experienced terrible customer service, lifetime limits (my fault), and up to four months to settle a claim, I did a lot of research when I got a new puppy. I chose Healthy Paws. So let me tell you about my first experience. He was hospitalized with pneumonia two weeks after I signed up with Healthy Paws. I sent them the invoice and doctors notes. The claim was settled two days (yes two days) after my submission. The money was in my account the third day. They reimbursed the exact amount that was stated in the policy. That was a year ago. I posted this experience on Facebook, and it turns out, many of my friends use Healthy Paws. They all said they had similar experiences. Over the past year, I have submitted claims for minor illnesses, and the experience is the same. The money is in my account within 7 days of submission. Given my experience with the other insurance company, it is extremely stress less and straight forward. Healthy Paws might be a little more expensive, but absolutely worth the cost. So just a little advice if you are doing research. Lifetime incident amount is critical. If your breed is susceptible to certain disorders, take that into consideration when you sign up for the lifetime limit. With my other insurance company. (I still have an old dog and I can’t take him off that policy) I had a $5000 lifetime incident cap. He is a clumber spaniel and they are prone to get hip dysplasia. He has had two operations for hirneated discs. I maxed out on the first operation. My new dog is also a clumber spaniel, so I signed on to a 25k max. Hopefully, it will be a complete waste of money. Bottom line, Healthy Paws is excellent.
Insurer: Healthy Paws
By: Lisa Schanzer
Simplest and best pet insurance
Super easy! The policy is simple and the website answers all of the basic questions regarding the insurance. And calling the help line regarding a question more personalized to my situation was super fast and the employee who helped me was extremely helpful and prompt in answering my questions.
Insurer: Trupanion Canada
By: Joanna Bonoan