154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
PetsBest is an outstanding insurance…
PetsBest is an outstanding insurance for pets. We had a good experience in times of need. They honored the contract and the claim process was easy and quick. Excellent pet insurance to work with.
Insurer: Pets Best
By: valter de brito
The girl on the phone was extremely…
The girl on the phone was extremely helpful it made my decision to pick Manypets
Insurer: ManyPets
By: Cathy sover
Everyone in the claims department was…
Everyone in the claims department was helpful and treated us with the utmost respect. Had trouble submitting the initial claim because the vet wouldn’t send the visit info but even after 8 months embrace accepted our claim. Glad our pet is with them
Insurer: Embrace
By: Brent Roberts
L.A.
It was very easy to enroll my pet for your insurance.
Insurer: ManyPets
By: Mary Ann Ali
Best customer service ever
Best customer service ever. Easy to reach, knowledgable and friendly. I'm never leaving Many Pets
Insurer: ManyPets
By: customer
Easy to apply, and quick as well!
The ease of your insurance application was amazing and very user-friendly! It was inviting, engaging, and personable, yet brief and to the point.
Insurer: ManyPets
By: Georgia C.
Shock Prevention
We were shocked to find out how much my dog’s heart tests and medications would cost. But 3 days after the testing, I received my reimbursement from Healthy Paws. And to top that off, they sent an email asking how he was doing. This was much better service than I got from the policy held for my prior dogs.
Insurer: Healthy Paws
By: Beth
So far it’s been a headache
So far it’s been a headache. Always read the fine print. I’ll take responsibility for only reading “immediate coverage” in the big letters. I was 3 hours shy of the next day requirement for immediate coverage. Also… the life time deductible does not apply to accident claims. I received conflicting answers from different representatives. Finally spoke with a manager named Ronny. She was not concerned with addressing the poor customer service. She had not made effort to be prepared to assist. Thankfully I initiated back up insurance with another company. When I told her I was still trying to decide, she felt the need to remind me that pre existing conditions wouldn’t be covered by any insurance company. Gave an example of her 9 year old boxer. I advised that I have a 15 week puppy who has not been seen by a vet for anything but a well check. She then randomly started asking unrelated questions. According to her, they had issues with my vet giving them access to records. I advised that my vet contacted me weeks ago and I gave permission. I asked why no one from trupanion had reached out to me. She said a ticket was put in for someone to contact me. No wonder she tried to scare me with pre existing condition clauses. She had no idea what my dog’s history was. She was just there to deflect and make excuses. I’m sure the company might be great overall. But some of the employees do not have it together. It has rubbed be the wrong way. Not worth the hassle.
Insurer: Trupanion
By: DaShonna Thomas
You’ll have to send your pet records 50 times. Then, they will deny your claim because they lost your records.
I don’t even know what the hell I am paying for. First cat had some problems. They said they didn’t have his records. I sent them the day I opened the policy. I then had to send them THREE MORE TIMES before they stopped sending me “Final Notice” emails on the claim. Ultimately, they denied the claim. Shocker. Second cat now has issues, AGAIN they don’t have his records and AGAIN I sent them on the day I opened the policy and then another time for good measure after the first fiasco. Now I am sending them ONCE AGAIN. I should have cancelled this scam policy after the first time I had issues with them. What a waste of money. Terrible customer service (they can’t even tell you what it is that they need when you call!). Policy number I24548399 (records were sent on 2/4/22, I have proof) Find another insurance company!
Insurer: Healthy Paws
By: Rachel H