218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not sure what Trupanion actually…
Not sure what Trupanion actually covers. Emergency or after hours visits fees are not covered because Trupanion claims "these costs are more to help cover the overhead costs of the clinic rather than corresponding to billable treatment services." In addition, "the initial visit for a condition may be proportionally more exam fee than subsequent invoices, but overall we find the treatment costs the larger portion of expenses." So if your pet is really sick and you have to continue to visit the vet multiple times for the same condition then Trupanion is the insurance for you. Also, their chat people just repeat the same things over and over until you give up with no real resolution.
Insurer: Trupanion
By: Kenneth Seligmuller
Wish I could give them a 20!
Healthy Paws is truly an unbeatable health insurance plan for your furry family members. Before Healthy Paws, my dogs had a plan from another company. After filling out explicit and time-consuming forms for each occurrence and waiting weeks, the reimbursement would finally come. But, it wasn't a reimbursement based on what my vet actually charged. It was a reimbursement based on what some unknown vets in another state would have, perhaps, charged. And, when one of my beloved girls got cancer? They stopped paying mid treatment because the policy renewed and that pushed her diagnosis into the pre-existing condition phase. They never paid another penny on her treatments or anything related to them. We finished the treatments out of pocket and had her for another thankful year. When I called Healthy Paws, I had a few more questions than I asked the first company. The representative was wonderful, knowledgeable and helpful. We chose them for our new dogs and I have never entertained the thought of changing companies. They base their reimbursement on exactly what my vet charges. And submitting a claim couldn't possibly be easier. With their app, you simply take a photo of the bill and press send. That's it. Not one form to fill out, and reimbursement is incredibly fast. Some health insurance companies will pay a certain amount for office calls and/or routine care. Healthy Paws does not (at least not in our plan). But, in the end, when we have had an unexpected expense (surgeries, diagnostics, expensive medications, emergency care ... ), the bottom financial line has been so much better. The peace of mind, alone, is worth more than I can say. The dogs we have today, and the ones to come, will always have Healthy Paws. I simply couldn't be happier with this company.
Insurer: Healthy Paws
By: Bonnie
Healthy Paws has been very fast with…
Healthy Paws has been very fast with its claims with no issues. They cover what they say they cover and I haven't had any problems with its service. We have used their service for about 5 years now and would recommend them highly.
Insurer: Healthy Paws
By: Randy Madden
Absolutely useless
Extremely expensive, and they hardly cover anything. We are paying over $140 a month for a basic coverage, and out of a $210 vet bill, they covered 90% of the medication only, none of the exams needed. So I got $40 back. We have had our coverage for over 9 years, and feel it is a waste of money. We will be canceling because I'm tired if arguing claims with them, and paying the majority of bills out of pocket anyways. My suggestion would be to open an account in your pets name and put money in every month. You will save in the end!
Insurer: Trupanion Canada
By: Melissa C
Horrible Sign-up experience
Where should I start. 1. Your 14 day hold period for my 3 month puppy is ridiculous, and if you can't waive this period then don't charge me. 2. I made sure to get the best coverage for my dog, but come to find out that my puppy isn't covered for vaccines or preventative care, which wasn't made clear when I signed up. And now, I have to cancel my plan and start it up again to get that extra coverage. And another charge and a new 14 day hold period will take place. If this is the way this company does business then I don't want to be associated with ASPCA.
Insurer: ASPCA
By: Nicholas Turner
They are very fast with paying your…
They are very fast with paying your claim . Less than two weeks by mail. I have never had a issue with filing a claim. I wish people"s insurance was as great. Diana O.
Insurer: ASPCA
By: Larry Owens
Pets Best is by far the Best insurance I have experienced
Excellent insurance, very easy to file claim and they are very helpful and communication is great!!
Insurer: Pets Best
By: Christine
I like the idea of ASPCA puppy…a
I like the idea of ASPCA puppy insurance BUT i spent 45 minutes on hold and no one answered. When I did get a representative she transferred me to another dept again on hold and just left me there still no one answered I hope I haven’t made a mistake since I paid for a year
Insurer: ASPCA
By: Kathy Moore
I enrolled and due to a mistake
I enrolled and due to a mistake, my enrollment was cancelled before it even began. Aspca was so communicative and worked out the issue very quicky and professionally. I was impressed!
Insurer: ASPCA
By: Michael
PICK LITERALLY ANY OTHER INSURANCE
Claim time is ridiculous when I signed up I was told two weeks average for claim payout. Well as you can see by their robotic response to anyone who leaves less than a 5 star review “claim time takes 39-45 days”. That is a scam.
Insurer: Pets Best
By: Rose